Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Watertown, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Watertown location today.
Location
Hours
Reviews
4.1
505 reviews
5 stars
323
4 stars
63
3 stars
25
2 stars
21
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Sabrina and Tony for their exceptional service.
Rental Process
Overall, customers found the rental process to be quick and efficient, although there were some complaints about vehicle availability and last-minute cancellations.
Vehicle Quality
While most customers received clean and well-maintained vehicles, there were a few reports of issues with vehicle condition and availability.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding vehicle availability and reservation confirmations.
Mixed Experiences
While many customers had positive experiences, some reported significant issues that led to dissatisfaction, particularly with specific staff interactions.
- LPLiviu PopaNov 13, 20251.0They told me the car is ready, rcvd e-mail for good to go. Right after 10 min rcvd. a phone call telling me they are short with the cars...
- TMTed MascottNov 6, 20255.0Excellent staff and good car selection!
- JWJulie WhiteOct 20, 20255.0Polite, helpful, explained the rental and insurance aspects well. Very accommodationing.
- PCProfit ChasersOct 13, 20255.0I travel around the world, always needing rental cars. 99% of the time it is the biggest hassle and is an enormous headache. Feels like everything goes wrong as the worst time, when you get off a 15hr plane ride the last thing you want to do is have some BS to get your rental car. This couldn’t be further from the truth working with the team at this location. I literally now call this location to help me book around the world due to their exceptional care. They are extremely quick, always fix their mistakes, and ensure getting my rental car is the least of my worries. If you work with Tony Rodriguez you are in 100% good hands. His hospitality and swift assistance ensures this location and enterprise will always have my business as long as he’s there. Right after this review I’m booking another car for my up coming trip, Tony and the Watertown team always help me in the most stressful times. Give him a raise!!
- CPCynthia PierroSep 18, 20255.0The Watertown, NY is one of the only places open on Sunday and does not charge any extra for that service. The staff is friendly, efficient, and desire to give the best customer service. Drop off at the airport was super easy. Also enjoyed the car I had. I highly recommend them.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of rental vehicles does Enterprise Rent-A-Car in Watertown offer?
Enterprise Rent-A-Car in Watertown offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.
What are the operating hours for Enterprise Rent-A-Car in Watertown, NY?
Enterprise Rent-A-Car in Watertown is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.
How can I make a reservation for a rental car at the Watertown location?
You can reserve your rental car online through their reservation website at https://www.enterprise.com/en/car-rental-locations/us/ny/watertown-2968.html or by calling +1 315-782-0100.
Are there any discounts available for military personnel at this location?
Yes, Enterprise Rent-A-Car in Watertown offers discounts for active military members.
What payment options are accepted at Enterprise Rent-A-Car in Watertown?
They accept American Express, cash, check, Discover, MasterCard, and Visa for payment.
Is Enterprise Rent-A-Car in Watertown owned by women?
Yes, this location is women-owned.
What nearby automotive services can I visit if I need car repairs or accessories after renting a vehicle?
Nearby automotive services include Safelite AutoGlass for glass repairs and JS styling for car window tinting and car washes.
Where can I find nearby dining options before or after renting a car from Enterprise in Watertown?
You can visit nearby restaurants such as Taco Joy for Mexican cuisine or Mikes Pig Pen for burgers located close to the rental location.
Are there any nearby places where I can pick up firewood or other supplies for a trip after renting a car here?
Yes, Bedard Brothers Firewood is nearby where you can buy firewood for your trip or outdoor activities.
What nearby services should I know about for families or health needs while visiting Watertown?
Nearby health services include Pediatric Associates and Pediatrics Associates of Watertown PC for medical care, as well as Bolton's Pharmacy for prescriptions.