Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Watertown, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Watertown location today.
Location
Hours
Reviews
4.1
511 reviews
5 stars
326
4 stars
64
3 stars
26
2 stars
21
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and providing excellent service, with specific mentions of employees like Sabrina and Tony.
Reservation Issues
Several reviews highlighted problems with reservations, including overbooking and last-minute cancellations, leading to frustration among customers.
Vehicle Condition
While many customers received clean and well-maintained vehicles, there were complaints about the condition of some cars, indicating a need for better vehicle management.
Efficiency
Customers appreciated the quick and efficient service during the rental process, although some experienced delays due to vehicle availability.
- MTMary TrahanJan 4, 20265.0All of the personnel that I interacted with were very helpful. Any changes I needed were dealt with promptly.
- KCKevin ClarkDec 30, 20255.0First class customer care! I will never rent from anyone but Enterprise! A big THANK YOU to the employees at the Watertown, NY store!
- JFJesus FloresDec 27, 20253.0Honestly it's mediocre, if your a military member they require to see your LES statement. They have a no overnight parking sign because of snow removal so if you can't find a uber late at night your screwed.
- JPJarrid PearsonDec 16, 20255.0Great team here. Got me the car I needed, billing through insurance was a breeze, easy in and out. Love the team here.
- BGBrett GoodmanDec 8, 20251.0There’s zero point to making a reservation because they overbook and call you 25 minutes before you’re supposed to pick up to tell you there’s no car. Then they’ll tell you maybe they’ll have one 6-7 hours later. Hertz isn’t any better but I wouldn’t recommend this place to anyone.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of rental vehicles does Enterprise Rent-A-Car in Watertown offer?
Enterprise Rent-A-Car in Watertown offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.
What are the operating hours for Enterprise Rent-A-Car in Watertown, NY?
Enterprise Rent-A-Car in Watertown is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.
How can I make a reservation for a rental car at the Watertown location?
You can reserve your rental car online through their reservation website at https://www.enterprise.com/en/car-rental-locations/us/ny/watertown-2968.html or by calling +1 315-782-0100.
Are there any discounts available for military personnel at this location?
Yes, Enterprise Rent-A-Car in Watertown offers discounts for active military members.
What payment options are accepted at Enterprise Rent-A-Car in Watertown?
They accept American Express, cash, check, Discover, MasterCard, and Visa for payment.
Is Enterprise Rent-A-Car in Watertown owned by women?
Yes, this location is women-owned.
What nearby automotive services can I visit if I need car repairs or accessories after renting a vehicle?
Nearby automotive services include Safelite AutoGlass for glass repairs and JS styling for car window tinting and car washes.
Where can I find nearby dining options before or after renting a car from Enterprise in Watertown?
You can visit nearby restaurants such as Taco Joy for Mexican cuisine or Mikes Pig Pen for burgers located close to the rental location.
Are there any nearby places where I can pick up firewood or other supplies for a trip after renting a car here?
Yes, Bedard Brothers Firewood is nearby where you can buy firewood for your trip or outdoor activities.
What nearby services should I know about for families or health needs while visiting Watertown?
Nearby health services include Pediatric Associates and Pediatrics Associates of Watertown PC for medical care, as well as Bolton's Pharmacy for prescriptions.