Brand Certified
Enterprise Rent-A-Car
4.1(526 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
18941 US-11, Watertown, NY
13601, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(315) 782-0100
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ny/watertown-2968.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Watertown, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Watertown location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
526 reviews
5 stars
337
4 stars
65
3 stars
28
2 stars
21
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting individuals like Sabrina and Tony.
Vehicle Availability
Several reviews mentioned issues with vehicle availability, including last-minute cancellations and overbooking, leading to customer dissatisfaction.
Rental Process
Customers appreciated the ease of the rental process, with many noting quick pick-up and drop-off experiences.
Cleanliness and Quality
The vehicles were frequently described as clean and well-maintained, contributing to a positive rental experience.
Mixed Experiences
While many had positive experiences, some customers reported significant issues, including poor communication and rude service from certain staff members.
- APAshley Price4 days ago5.0Amazing service , great rental , quick, easy process!! Will be lifetime returning customer!
- AFAddison Flowers4 days ago5.0Tony and Max are awesome! Great customer service, fast easy process , and perfect rental 2026 Toyota Corolla! Thank you so much
- JTjason towneFeb 19, 20263.0Rented a car the car was dirty on the outside yes it's winter but normally the car is washed, the seats seemed to have something on passenger seat I had to wipe off and once car was started the gas light was on, the staff offered to have car filled up and have car cleaned but we didn't have time to wait. The staff is wonderful very nice and helpful
- JDJulie DavenportFeb 14, 20265.0They were very kind and helpful with my rental after my accident. They handled everything. I highly recommend this Enterprise.
- GJGMJ JUMFeb 9, 20265.0I was completely impressed with their professionalism and customer service. Thanks!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of rental vehicles does Enterprise Rent-A-Car in Watertown offer?
Enterprise Rent-A-Car in Watertown offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.
What are the operating hours for Enterprise Rent-A-Car in Watertown, NY?
Enterprise Rent-A-Car in Watertown is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.
How can I make a reservation for a rental car at the Watertown location?
You can reserve your rental car online through their reservation website at https://www.enterprise.com/en/car-rental-locations/us/ny/watertown-2968.html or by calling +1 315-782-0100.
Are there any discounts available for military personnel at this location?
Yes, Enterprise Rent-A-Car in Watertown offers discounts for active military members.
What payment options are accepted at Enterprise Rent-A-Car in Watertown?
They accept American Express, cash, check, Discover, MasterCard, and Visa for payment.
Is Enterprise Rent-A-Car in Watertown owned by women?
Yes, this location is women-owned.
What nearby automotive services can I visit if I need car repairs or accessories after renting a vehicle?
Nearby automotive services include Safelite AutoGlass for glass repairs and JS styling for car window tinting and car washes.
Where can I find nearby dining options before or after renting a car from Enterprise in Watertown?
You can visit nearby restaurants such as Taco Joy for Mexican cuisine or Mikes Pig Pen for burgers located close to the rental location.
Are there any nearby places where I can pick up firewood or other supplies for a trip after renting a car here?
Yes, Bedard Brothers Firewood is nearby where you can buy firewood for your trip or outdoor activities.
What nearby services should I know about for families or health needs while visiting Watertown?
Nearby health services include Pediatric Associates and Pediatrics Associates of Watertown PC for medical care, as well as Bolton's Pharmacy for prescriptions.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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