Monro Auto Service and Tire Centers

Reviews

• AD

  Allen Despaw

  today
  1.0
  When having been quoted one price for my wife’s 2025 Kia Sorento oil change only to be told that the price was fifty dollars more than what I was quoted. I gave the year, model, and engine of the vehicle to the rep. They quoted me $70 and then I get to the shop only to get told $120. The manager did discount it twenty dollars but it’s unacceptable that they had such a huge price difference. I will never take another vehicle there. I have told all my family and friends what happened.
• AD

  Allen Despaw

  2 days ago
  1.0
  If I could leave a zero stars on my review I would. Was quoted $70 for an oil change once they got it in the shop the oil change went up to $120. Totally unacceptable practice.
• SF

  Sara Flack

  Feb 23, 2026
  1.0
  I had a recent terrible experience. I scheduled an oil change online, appointment was confirmed and I showed up on time. Waited about 20 minutes before the car was even pulled into the shop. Then another 20-30 minutes in the bay before being lifted. While lifted I watched 1 mechanic physically pick up a colleague and hoist him onto the lift with my vehicle. He was kneeling on my car under the hood. The entire oil change took just over 90 minutes while I was waiting inside with my children. When they finally finished we went to get in the car and the cabin air filter panel was sitting on the seat. I had to go back inside and ask for someone to put it back. He came out and while doing it popped the glove box off the track and didn't correctly fix that either. Now the glove box was crashing open so I had to fix it myself. It was the worst experience I've ever had there!! 90 minutes for what should have taken 15 and one issue after the next!!
• MF

  Malaki Felshaw

  Feb 16, 2026
  3.0
  The workers were amazing and super knowledgeable and down to earth, but $1000 for new calipers, brake pads and a rotor is insane. I ended up doing it myself for less than half the price.
• JL

  John L

  Jan 30, 2026
  2.0
  I brought my vehicle in for a muffler and tailpipe. They had the vehicle for a week. So I had a call Monro headquarters to complain. They called the shop up in within a couple hours. The shop call me said they have the parts for the vehicle, this is really not a muffler shop because they don’t stock anything anymore. So all this is a repair shop