Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
2444 State Route 414, Waterloo, NY
13165, United States
Hours
Reviews
4.0
326 reviews
5 stars
223
4 stars
23
3 stars
13
2 stars
7
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and accommodating, others reported rude behavior and poor communication.
Management Issues
Several reviews indicate dissatisfaction with management, particularly regarding scheduling and handling of customer complaints.
Service Quality
There are numerous complaints about the quality of service, including unnecessary repairs and incomplete work, leading to customer distrust.
Efficiency
While some customers experienced quick service, others reported long wait times and delays, particularly for inspections and repairs.
Staff Competence
Reviews highlight a lack of technical knowledge among some staff, leading to mistakes and unresolved issues with vehicle repairs.
- SHSheila Hunter4 days ago5.0The manager, Zach inexperienced and gave us sound guidance!!
- JOJane Oakes5 days ago5.0Zac and his crew went above and beyond expectations to service my car when I was far from home on a business trip. They were polite and caring.
- CNCourtney NewtownNov 6, 20251.0Went in today to get my car looked at and the attitude that I was given was down right disrespectful! The manager said I don't have time but clearly he did as there was no cars there, will not be going back
- JYJames YatesNov 5, 20255.0I was traveling and they got me right in. They could not resolve my problem but assured me it was safe to driveI needed a Chevy mechanic. They did all they could.
- FGFahrver GrubenNov 4, 20255.0CHANGED LIGHT BULBS QUICK AND EASY AND CHEAP! HIGHLY RECOMMEND THIS SHOP.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers in Waterloo, NY offer?
Monro provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with top brands.
What are the business hours for Monro Auto Service and Tire Centers?
The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.
Where is Monro Auto Service and Tire Centers located?
It is located at 2444 State Route 414, Waterloo, NY 13165, USA.
Which tire brands are available at Monro Auto Service and Tire Centers?
Monro offers tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
Can I contact Monro Auto Service and Tire Centers by phone?
Yes, you can reach them at +1 315-539-2668.
Are there any hotels near Monro Auto Service and Tire Centers?
Yes, Quality Inn Near Finger Lakes And Seneca Falls and The Lux Hotel & Conference Center, an Ascend Collection Hotel, are nearby hotels where customers can stay.
What dining options are available near Monro Auto Service and Tire Centers?
Nearby dining options include Taco Bell / KFC, Subway, Woody's Bar and Grille, and KFC for fast food and American cuisine.
Is there a park or lake near Monro Auto Service and Tire Centers where I can relax?
Yes, Seneca Lake NY is a nearby park and lake that visitors can enjoy before or after their visit to Monro.
How can I get to Monro Auto Service and Tire Centers if I am shopping nearby?
Monro is near Walmart Waterloo - N Road and Walmart Supercenter, making it convenient to combine shopping trips with auto services.
What categories best describe Monro Auto Service and Tire Centers?
It is categorized primarily as a tire shop, specializing in vehicle maintenance and repairs.