Mavis Discount Tire

Reviews

• RM

  Rayner Minyety

  3 days ago
  5.0
  Very efficient trust worthy repair shop that’s why I keep returning as well as my friends and family
• CS

  Christine Sunantha

  4 days ago
  5.0
  I always come here for my oil changes and they’re always so accommodating, and price match!
• AD

  amani deloatch

  Dec 22, 2025
  5.0
  The staff at this location went above and beyond. I arrived short notice due to catching a flat on my way to work. These guys took care of my car and even explained to me in detail why my tire couldn’t be saved. They also recommended a wheel alignment for my vehicle and I also threw in an oil change service. They applied as many discounts as they could to make the total affordable. All together I paid around 400$ for everything which is not too bad in my opinion. I was in the waiting area for about 3hrs. That may be long to some of yous but these guys work hard and try to fit as many customers in as possible while being short staffed most of the time. Be easy on them! I would recommend this location 100% I live in Poughkeepsie and travel to wappingers just for these guys to service my car.
• DD

  Dmary

  Dec 22, 2025
  1.0
  Made an appointment on Friday at 1pm for a state inspection when we got there we were told they were packed and it was gonna be at least 3 hours it was recommended to reschedule for another day at 8am to be the first ones and not have to wait. We did that, came back Monday 8 am and left at 10am WITHOUT BEING SEEN, they don’t care if you have an appointment, we were completely ignored and just left to another mechanic. This place is a complete waste of time.
• KL

  Kristen Lopez

  Dec 2, 2025
  1.0
  UPDATE: I would like to add that I called the DMV, who told me that my tint on my rear window was fine as is and their website is up to date with no change since 2017. She told me Mavis was WRONG and suggested I go somewhere else! I had an appointment scheduled for this past Saturday, 11/29/2025, at another Mavis location nearby. They called me Friday and again Saturday morning to let me know their machine wasn't working and rescheduled my appointment for Monday, 12/1/2025. When I got there on Monday, they told me they didn't have any stickers. I called the Mavis in Wappingers Falls and they said I could bring my car in for an inspection. I went immediately and dropped it off. He said it would be a few hours because there was one car in front of mine to be inspected and they were also getting their brakes done. I said that was fine and I had someone pick me up and bring me back to work at around 9 AM. Finally, around 1:15 pm, I got a call back from someone at Mavis Wappinger's telling me they couldn't inspect my car or pass it because the rear window was too dark. I had a coworker bring me back. At first, I thought they meant maybe my rear side windows, which they measured and there are 0% tint on them. There is no tint on my windshield, or any of my side windows. Apparently there's 20% VLT on my rear window. I bought this car used from NJ in 11/2018 and brought it to a mechanic in Poughkeepsie for New York State inspection right after. They removed all of the "illegal" tint and left the rear window as is. I honestly haven't thought about it since because my car has been inspected every year and it has never failed for any reason, including my rear window. They kept telling me my car wouldn't pass because of the darkness of the window. I brought up the DMV regulations that I showed here in my review. I printed them out and showed them to him. Rockell told me that the DMV website is outdated and that it was from 2017. I tried to explain that this is the most up-to-date information on the NYS DMV website and I can't find anything on the Internet anywhere that there has been any change in regulation. I even brought up that I had brought my car to this exact location within the past few years and they passed it and never once mentioned anything about my rear window. He told me that the regulations changed since then. When I asked him to show me the regulations, he brought up the third picture on his computer screen that I included in this review. It is a PDF file and not a website and there was no date showing when the file or "regulation" was from. He was showing me and I had to point out that my car is a 2016 and he was showing me regulations for a car that is 1991 or older. I asked him to scroll down and he was highlighting the section about the windshield. I kept repeating that it is not my windshield that has tint, but it is my rear window. He told me that he was new and when I asked him if he knew the difference between a windshield and a rear window, he told me he did not know. But that they get audited and it can cost them thousands of dollars. According to the NYS DMV website, you are able to have tint on your rear window as long as you have two working rear view side mirrors, which I have. The regulations they kept telling me applied to my car were for rear side windows, saying that my car is a passenger vehicle and only SUVs can have rear window tint. I have asked multiple mechanics and showed them the picture and they told me there was nothing wrong with my rear window. I left without my car getting inspected from them and he told me if I removed the tint that they would inspect it. As if I would ever go back there and give them any business ever again. I asked for my key back and he gave me the wrong key initially. All that and he didn't even know which car was mine. I will say that he is well trained in customer service and regurgitating whatever scripted material he has given to handle an upset customer. However, he was completely clueless when it came to the regulations. A complete waste of my time.

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