Enterprise Rent-A-Car

4.3
242 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Wappingers Falls, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Wappingers Falls location today.

Location

Enterprise Rent-A-Car
1839 South Rd, Wappingers Falls, NY
12590, United States

Hours

Reviews

4.3
242 reviews
5 stars
171
4 stars
25
3 stars
13
2 stars
7
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Felix and Mike going above and beyond.

Reservation Issues

Several customers reported problems with reservations, including double bookings and last-minute cancellations, leading to frustration and dissatisfaction.

Vehicle Condition

Feedback varied on vehicle cleanliness and maintenance, with some customers receiving well-maintained cars while others reported receiving dirty or mechanically problematic vehicles.

Overall Experience

While many customers had positive experiences and expressed a desire to return, there were notable complaints regarding poor service and unresolved issues, indicating inconsistency in customer satisfaction.

Pricing Concerns

Some customers found the pricing to be high, especially regarding policies that required payment for additional days even when returning vehicles early.
  • JG
    JR Grassi
    Oct 11, 2025
    5.0
    Wappingers Falls staff is always great.
  • AG
    Alice Geraghty
    Oct 1, 2025
    5.0
    Staff were very professional and helpful.. I would highly recommend Enterprise !!
  • AR
    Antonio Rivera
    Oct 1, 2025
    5.0
    Always prompt courteous service
  • WF
    Wayne Fields
    Sep 12, 2025
    5.0
    Excellent experience with this car rental company so far!
  • JD
    Joy DeCaro
    Aug 21, 2025
    1.0
    I had to put a star because I would put “0” . The ABSOLUTE worst place ever. I reserved a mini van 2 weeks prior to the date I needed it. I needed the mini van to drive my daughter and her things back to college. The day before I supposed to pick up the vehicle, enterprise called to confirm the reservation. We were confirmed. When I arrived the following day to pick up the vehicle, the employee told me he gave it to another person this morning because I was late- WHAT? Someone had a reservation also and they came in at 8 am and picked up the minivan- WHAT? I couldn’t believe it! How can you have 2 reservations for 1 mini van . You can’t- What is the probability of another person having a reservation for a minivan on a Thursday and comes in at 8 am. The employee either thinks people are stupid but in actuality they are. I WAS LEFT WITH NO VEHICLE TO DRIVE MY DAUGHTER BACK TO SCHOOL. DO NOT USE THIS ENTERPRISE! I will be making a formal complaint to multiple state and federal agencies as well as putting the my story out to Dutchess County residents and beyond via social media. ABSOLUTELY TERRIBLE

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Wappingers Falls?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and auto rentals to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Wappingers Falls?

The rental location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.