Monro Auto Service and Tire Centers

4.2
363 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1344 Route 9, Wappinger Falls, NY
12590, United States

Hours

Reviews

4.2
363 reviews
5 stars
267
4 stars
20
3 stars
5
2 stars
6
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Casey and Jamie for their professionalism and attentiveness.

Service Quality

While some customers reported excellent service and quick turnaround times, others experienced issues with incomplete work and unprofessional behavior from mechanics.

Trust and Reliability

Several reviews indicated a lack of trust in the mechanics' work, with complaints about unnecessary repairs and poor handling of vehicles, leading to dissatisfaction.

Appointment Management

Customers expressed frustration with appointment scheduling, noting long wait times and issues with service prioritization despite having scheduled appointments.
  • AB
    alex bartlett
    5 days ago
    5.0
    I’ve gotten my car inspection here a few years now and this year I’m getting new tires. I am a fan.
  • EF
    Eileen Fitzpatrick
    6 days ago
    5.0
    Great experience I called for information, appointment and price. They were very nice and professional, gave me the information I needed within a couple of minutes. Texted me confirmation right away. When I got there everybody was friendly, they didn't take long to fix my car and was reasonably priced, exactly what they quoted, no add ons.
  • BC
    Brian Cox
    6 days ago
    5.0
    Guys were great!!!!
  • MN
    Mahmoud Nafa
    Dec 24, 2025
    1.0
    Bad experience. They trying to make money on may back just to do inspection for the car.
  • PC
    Patty Love Cakes
    Dec 6, 2025
    1.0
    Horrible service these ppl are not professional. I’ve been going to this Monro in wappingers for about a year now and the last two times I went were a nightmare. I have two cars and the one needed an oil change. We took it for the oil change but these workers never reset the system so the car kept on messaging me I still needed an oil change a week after been serviced. I took it again and a woman was there who reset it but still didn’t fix the problem. After the third time we went again and the same woman said it could be a problem with the electric for the car until the mechanic guy that day said he’ll check it out and finally reset it correctly. In all it took three times to take care of something simple they should’ve taken care of. Then the next time was 12/5/25 we went in for a state inspection. The front person was told we had an interlock device 3 times and my husband needed to be there to turn the car on. This person in the front disregarded the message and went to the mechanic who laughed it off. They tried to turn on the car and messed up the system which resulted in a lock out for the interlock device. To unlock it it will be a $75 dollar fee when it could’ve been avoided. Because of these people’s unprofessionalism and disregard we had to take more time off our busy lives because they don’t listen or care for the customers concerns. I’m completely disappointed with this company and will not continue to use their services. I considered recommending them to family and friends but will not going further. Customer beyare with this particular location or company.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of services does Monro Auto Service and Tire Centers offer?

Monro provides comprehensive auto maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with top brands.

What are the operating hours for Monro Auto Service and Tire Centers in Wappinger Falls?

Monro is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.