Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
7387 Victor Pittsford Road, Victor, NY
14564, United States
Hours
Reviews
4.5
327 reviews
5 stars
271
4 stars
17
3 stars4
2 stars3
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, accommodating, and helpful, particularly highlighting Kevin and Shelby.
Timeliness
While some reviews noted quick service, others reported significant delays and issues with appointments not being honored.
Honesty and Transparency
Several customers appreciated the honesty of the staff regarding necessary repairs and costs, contrasting with experiences at other shops.
Quality of Work
Mixed feedback on the quality of repairs; some customers reported satisfactory service, while others experienced issues with incomplete or incorrect work.
Communication
Customers generally noted good communication from staff, although there were instances of poor follow-up and updates on service status.
- JAJanice Albert6 days ago5.0I stopped on my way home after dark to have a bulb replaced in my driver's side headlight. Kevin was right there to see what I needed and Frank changed it in a matter of minutes. They were wonderful in lighting up my night! What a difference that bulb has made in my nighttime driving. I am always happy with the way Kevin and Frank handle my cars!
- PGPaul GrayNov 8, 20255.0Big shout out to Kevin at Monro. After discovering that my rear tires were effectively bald (embarrassing for me) and a few frantic phone calls to try and find a set, called Kevin who went above and beyond and battled hard to get a set of tires delivered so they could be fitted same day, and on a Saturday no less. Big thank you!!! Fantastic service from start to finish, highly recommend.
- JLJust a head of lettuceNov 8, 20251.0I called Tuesday asked to get a nys inspection, dropped my truck off Friday morning before they opened, then got a call around 8:40am saying the tint on my front windows was an automatic failure so I came down and ripped it off. Then when I get done with work I walk down and they didn’t even look at my truck it was there from 7am until 4pm, now with no tint. He explained that a job took twice as long as it was supposed to but still it was there for 9 hours
- DSDaniel ScharfNov 7, 20255.0Alternator failed enroute from Vermont to Chicago. I got it to Monro in Victor NY before battery died. They jumped in and replaced the alternator and was out the door in two hours. Great people 👏
- KKKathNov 6, 20255.0I had a tire puncture repaired and a complementary inspection done on my Nissan. Kevin and his coworkers went above and beyond both times, finding damage that was hard to spot and making sure I understood what they'd found. Highly recommend.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What types of automotive services does Monro Auto Service and Tire Centers in Victor offer?
Monro Auto Service and Tire Centers provides dealer-quality vehicle maintenance, inspections, repairs, roadside assistance, towing services, and tire changes with top brands like Goodyear and Cooper.
What are the operating hours for Monro Auto Service and Tire Centers in Victor?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located in Victor?
It is located at 7387 Victor Pittsford Road, Victor, NY 14564, USA.
Can I get roadside assistance and towing services at Monro Auto Service and Tire Centers in Victor?
Yes, they offer comprehensive roadside assistance and towing services.
What tire brands are available at Monro Auto Service and Tire Centers in Victor?
They specialize in tire changes and offer top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers in Victor?
You can call them at +1 585-924-4590 for inquiries or appointments.
Are there any shopping centers near Monro Auto Service and Tire Centers in Victor?
Yes, Fishers Landing is a nearby shopping center where customers can visit before or after their service appointment.
What pet services are located near Monro Auto Service and Tire Centers in Victor?
Self Serve Pet Wash Victor and Victor Vet Care offer pet grooming and veterinary services near the tire center, useful for customers needing pet care while visiting.
Are there dining options near Monro Auto Service and Tire Centers in Victor?
Yes, Leo's Pizza is a nearby pizza restaurant where customers can enjoy a meal before or after their visit.
Is car rental available near Monro Auto Service and Tire Centers in Victor?
Enterprise Rent-A-Car operates nearby, providing travel and rental options for customers who may need a replacement vehicle during service.