Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Victor, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Victor location today.
Location
Hours
Reviews
4.4
189 reviews
5 stars
144
4 stars
15
3 stars
6
2 stars
3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, professional, and accommodating staff, highlighting specific employees like Zach, Caleb, and Robbie for their exceptional service.
Vehicle Availability
Several reviews noted issues with vehicle availability, including last-minute cancellations and unfulfilled reservations, leading to customer dissatisfaction.
Overall Experience
While many customers reported positive experiences with clean vehicles and efficient service, there were notable complaints about poor communication and unresolved issues.
Professionalism
The staff were frequently described as professional and knowledgeable, contributing to a generally positive perception of the service.
Communication Issues
Some customers experienced frustration with communication, particularly regarding reservations and follow-ups, indicating a need for improvement in this area.
- DDderek5 days ago5.0💯👍🏾👍🏾👍🏾👍🏾Thank you guys very much.
- GGGeorge GeneralJan 2, 20265.0Enterprise in Victor, NY is fully staffed with professional, well-trained, knowledgeable representatives (Brendan and Caleb) who actually answer the phones, provide intelligent information, work with your insurance company and collision shop, and work hard to accommodate you. Unlike every other car rental company we contacted that is staffed by machines, AI and national call centers.
- JRJoseph ReynoldsDec 27, 20255.0The enterprise in Liverpool left us hanging with out a vehicle, The Victor shop worked with us to get the right vehicle calling us a few times going above and beyond to solve a problem a different enterprise office caused us. The person at the counter took note that I was a veteran and automatically applied a discount. When checking out the car he went above and beyond to make sure the vehicle was right for our needs and that I knew the features of the vehicle, which was much appreciated.
- KFkathy furgiueleDec 16, 20255.0Enterprise was a wonderful place to rent a car. The people were great. The car ran great. Everybody was friendly and willing to help, and I would definitely choose enterprise again.
- NWNoAngel WilderDec 13, 20255.0We had to drop our car off at the repair shop. They came & picked us up. Very helpful. Worked with us when we had to extended the rental. The best part was when we found our new car & it was over 5 hours away, they let us return to another enterprise within that town. We will aways use enterprise from now. They are the best!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Victor, NY?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options at Enterprise Rent-A-Car in Victor, NY.
What are the operating hours for Enterprise Rent-A-Car in Victor?
Enterprise Rent-A-Car in Victor is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation at the Enterprise Rent-A-Car location in Victor?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ny/victor-2914.html or by calling +1 585-924-5540.
What payment methods are accepted at Enterprise Rent-A-Car in Victor?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Victor offer any special discounts?
Yes, this location offers discounts for active military personnel.
Is there airport pickup service available at Enterprise Rent-A-Car in Victor?
Yes, Enterprise Rent-A-Car in Victor offers airport pickup services for your convenience.
What nearby places can I visit after renting a car from Enterprise Rent-A-Car in Victor?
After renting a car, you might enjoy visiting nearby places such as Fishers Landing shopping center, Leo’s Pizza restaurant, or Indulge Nails & Spa for some relaxation.
Are there any pet services near Enterprise Rent-A-Car in Victor?
Yes, nearby pet services include Self Serve Pet Wash Victor and Victor Vet Care, which are convenient if you are traveling with pets.
Can I find a nearby salon or spa close to Enterprise Rent-A-Car in Victor?
Yes, Brooks and Harlow Salon, The Mane Image, and Body Spa and Salon are nearby options for hair and beauty services.
Is public transportation or shopping available near Enterprise Rent-A-Car in Victor for customers?
While the profile does not specify public transit, Fishers Landing shopping center is nearby, offering a great spot for shopping before or after your visit to Enterprise Rent-A-Car.