Safelite AutoGlass

4.4
349 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Vestal area, turn to Safelite AutoGlass . Those in central Vestal or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 313 Vestal Parkway East, Safelite AutoGlass Vestal repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
313 Vestal Parkway East, Vestal, NY
13850, United States

Hours

Reviews

4.4
349 reviews
5 stars
275
4 stars
15
3 stars
8
2 stars
10
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the technicians for their professionalism and efficiency, there were notable complaints about the quality of workmanship, including missing parts and sloppy installation.

Communication

Customers appreciated the clear communication regarding appointments and updates during the service, although there were instances of poor communication about delays and job completions.

Customer Experience

Overall, the customer experience was positive, with many recommending the service for its convenience and friendly staff, despite some negative experiences related to specific locations.

Timeliness

Most reviews highlighted the promptness of service, but there were also reports of delays and scheduling issues that frustrated some customers.
  • CB
    crystal bender
    1 day ago
    5.0
    The technician was very nice and kept me updated with everything and called before his arrival. I had met him at my vehicle and he explained everything. He got the job done sooner that I expected and did a good job. Only issue I had is the driver side wiper doesn’t fully clean my window.
  • NM
    Natasha Maldonado
    Dec 31, 2025
    2.0
    Seemed as if they were running extremely behind. My appt was a service appointment where they come to the house. Unfortunately they were not able to do that because it got so late. That they had me bring it in to the shop instead. Then biggest thing is make sure all of your parts they take of to replace the glass is there and back where it should be. My car is missing pieces they removed to install the new windshield. Make sure you check before you leave. At least the tech was honest about one of the pieces missing. Seemed they were rushing and got sloppy. He was very nice though. I would just expect long weight times and go over your car with a fine tooth comb. Making sure everything is there. Now I have to try to fight with them to replace the things that are missing they removed.
  • DA
    Deidra Atkinson
    Dec 30, 2025
    5.0
    The technician that came was very helpful and kind. He explained things very clearly to us and got the work done in a very timely manner, even in the extreme cold.
  • BW
    Bob Wickman
    Dec 17, 2025
    3.0
    They did a beautiful job replacing my windshield. I did not appreciate their 5-6 attempts to sell me new wiper blades and especially was miffed at their trying to sell me a $70 cabin air filter. Since they removed it I now have debris making noise when the fan runs. Stick to replacing glass and knock off the upselling!
  • JT
    Jeffrey Thurber
    Dec 17, 2025
    5.0
    Just want to share my experience!! We discovered a big crack in our windshield Mon morning after snow removal. Thankfully, with glass coverage,we were able to get Safelite booked immediately. We booked an early appointment at home as I needed to drive to work at 12pm. Jack was communicative & professional. He kept in contact throughout the last few days & arrived promptly to replace. He was cordial & helpful & worked quickly & efficiently. We are so satisfied with Jack's hard work & exceptional customer service. I hope he is recognized for this. Thank you Jack & Safelite

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Vestal offer?

Safelite AutoGlass provides windshield repair and replacement, windshield chip and crack repair, auto glass installation and repair, power window repairs, and windshield wiper replacement among other services.

Where is Safelite AutoGlass located in Vestal, NY?

Safelite AutoGlass is located at 313 Vestal Parkway East, Vestal, NY 13850, United States.