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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(1044 reviews)

Business Details

2909 Vestal Rd, Vestal, NY
13850, United States
(607) 797-0900

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Vestal, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Binghamton location today.

Location

Enterprise Rent-A-Car
2909 Vestal Rd, Vestal, NY
13850, United States

Hours

Reviews

4.2
1,044 reviews
5 stars
719
4 stars
119
3 stars
57
2 stars
39
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, although there were notable complaints about specific employees being rude or unprofessional.

Vehicle Availability

Several customers reported issues with vehicle availability, including receiving different vehicles than reserved and long wait times.

Rental Experience

Many reviews highlighted a smooth and efficient rental process, with some customers expressing satisfaction with the cleanliness and condition of the vehicles.

Communication Issues

There were complaints about poor communication, including misinformation regarding vehicle readiness and unhelpful responses from staff.

Mixed Reviews

While many customers had positive experiences, there were significant negative experiences reported, particularly related to specific staff members and service inconsistencies.
  • JJ
    JoAnne James
    Feb 19, 2026
    5.0
    Had to get a rental car due to my car being damaged by a delivery driver. The staff at the Vestal Enterprise office was great and they took care of everything. I had no problem dealing with them and would recommend them to anyone needing a rental.
  • LG
    Levi Gulbin
    Feb 15, 2026
    4.0
    Came in to rent a car and spent about 10 minutes trying to explain what I meant by “something simple but not simple enough to come across as a weak person” Nice guy helping me, but we were clearly speaking two different dialects of English. I asked for “good on gas, decent in snow, and won’t make me feel like I’ve given up.” He kept showing me either Fiero or some ridiculous looking vehicle. Then Shane walked over, listened for about 7 seconds and just goes, “Yeah you want the ____” Nailed it immediately. Paperwork took longer than the diagnosis. Car was perfect, staff were cool, and I now believe Shane has ties with the cia. If you’re coming to these guys. Hold onto your pants cause these deals made me do a little jig. Too much to mention in one review but I’ll make it easy for you. Honest guy✅ Good rates✅ Commodities ✅ Water✅ Make it easy on yourself and go straight to the source of the deal. Shane made it easy. -4 stars -Geb
  • JR
    Janine Rosener
    Feb 13, 2026
    5.0
    I really can’t say enough about our experience with Enterprise. We’re in the process of moving a long distance. This is our second rental from Enterprise. We were so pleased with the process the first time and this time, they went completely out of their way. Our car broke down on the way to pick up our rental truck. We were in contact with Enterprise, because we were concerned that weren’t going to be able to make it to the pick up. When we contacted them, they said they would wait to see if we could make it, a little late. Once we realized we couldn’t get there, they brought the truck to us. It was a Friday night, and they showed up with a friendly face and smile. These are good people who took a difficult situation and made it work out so easily. We can’t say how appreciative we are!! This great group of people are who you want to work with.
  • GG
    Gordon Graves
    Feb 12, 2026
    5.0
    Vestal location did their normal great job in getting my needs met. Not my first time using them, and it will not be my last…
  • MT
    Michelle Tulumello
    Feb 2, 2026
    1.0
    This rental company was the one Travelers insurance used to give me a rental car when my AWD Toyota Rav 4 was damaged in an accident. They are supposed to give you an equivalent car to that and they gave me a Ford Eco where the windows froze shut every morning so you couldnt unroll them when the car fogs up, and the lack of traction was dangerous. It felt like trying to drive a roller skate in that foot and a half of snow we had. It also got 10 miles less to the gallon than my car. I will not use this company again.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of rental vehicles does Enterprise Rent-A-Car in Vestal, NY offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is Enterprise Rent-A-Car located in Vestal?

Enterprise Rent-A-Car is located at 2909 Vestal Rd, Vestal, NY 13850.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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