Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Valley Stream #6196 in Valley Stream, NY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Valley Stream, NY or call us at (516) 881-3265.
Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness and professionalism, others reported poor service and unprofessional behavior from certain employees.
Staffing Issues
Several reviews highlighted a lack of staff during busy times, leading to long wait times and frustration among customers.
Store Management
The performance of store managers received both praise for handling difficult situations well and criticism for poor staff management and customer interactions.
Product Availability
Customers expressed dissatisfaction with product availability and incorrect orders, indicating inconsistencies in inventory management.
Store Environment
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
QQ
Qdiva
Jan 1, 2026
5.0
I’ve been to this AutoZone location multiple times, and overall it’s a solid and reliable place for auto needs. The store is clean, and organized which makes the experience comfortable. It’s well stocked and convenient when you need parts, fluids, or quick car essentials.
The staff are always willing to help and are generally knowledgeable, and friendly, especially when you ask questions or need assistance finding the right part. For me the service is always smooth and efficient. They’re also helpful with things like battery checks and part lookups.
Overall, this is a dependable location with helpful staff, and I’d definitely recommend it. ⭐️⭐️⭐️⭐️
ZA
Zaheer Ahmed
Dec 30, 2025
1.0
Bad customer service unprofessional staff refuse to help customer . Try to avoid coming this auto zone I hope owner read this
AJ
Andiel Juray
Dec 16, 2025
5.0
Sometimes it is according to which auto zone you visit ... but on. Rockaway.. blvd/van wyck expressway. I'm favourite.. always get well received There ..
ZR
z r
Dec 15, 2025
1.0
Bad service
JJ
Jagseer Singh (Jassi)
Nov 29, 2025
1.0
Asked them on the call if they have a specific kind of jump starter kit.. was told "yes we have it". Drove to the store to find out that they dont. Thats disappointing