Monro Auto Service and Tire Centers

4.2
365 reviews
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Business Details

891 Route 94, Vails Gate, NY
12584, United States
(845) 565-9716
https://locations.monro.com/ny/vails-gate/891-route-94
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About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
891 Route 94, Vails Gate, NY
12584, United States

Hours

Reviews

4.2
365 reviews
5 stars
264
4 stars
27
3 stars
8
2 stars
4
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, efficient, and accommodating, particularly highlighting individuals like Kedron and Diego.

Timeliness

Several reviews noted quick service, with many customers appreciating the fast turnaround for inspections and repairs.

Trustworthiness

There were mixed reviews regarding trust, with some customers feeling they were quoted for unnecessary services, while others felt confident in the honesty of the staff.

Quality of Work

While many customers were satisfied with the repairs and services, there were complaints about poor workmanship and unresolved issues after service.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, claiming they were overcharged or quoted high prices for services not needed.
  • JJ
    Jack
    3 days ago
    5.0
    Inspection was fast, no waiting at all. Great service.
  • TC
    Theodore Carrero
    5 days ago
    1.0
    Went for an inspection was failed because of the brakes I do my own brakes so I know brakes were not needed scam
  • RJ
    Rolando Simmons Jr
    Jan 1, 2026
    5.0
    I came to them wanted a oil change and my headlight harness was burnt they fixed it with no problem
  • RH
    Reggie Hilaire
    Dec 28, 2025
    4.0
    I promised myself I would not come back here five years ago after a couple of bad experiences under the old management and staff here. However desperate times calls for desperate measures. Also I wanted to see what they would charge me for a simple fix which I was having problems at home. Glad I listen to my instincts. The new manager James was kind, honest and very professional as well as the staff. I will still go to my regular mechanic but in times of a pinch I won’t hesitate to come back here.
  • NC
    Nancy Cruz
    Dec 8, 2025
    5.0
    I went in for my Car Inspection service was great!! I did not wait to long.
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What automotive services does Monro Auto Service and Tire Centers offer at the Vails Gate location?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours for Monro Auto Service and Tire Centers in Vails Gate?

The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM.