Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Hours
Reviews
4.2
357 reviews
5 stars
258
4 stars
26
3 stars
8
2 stars4
1 star
61
What are people saying?
AI-generated from recent customer reviews
Timeliness
Customers frequently praised the quick service and timely completion of work, often being in and out within 20-30 minutes.
Customer Service
Many reviews highlighted friendly and helpful staff, particularly mentioning specific employees like Kedron and Vito for their excellent service.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, claiming quotes were higher than competitors and feeling pressured into unnecessary repairs.
Mixed Experiences
While many customers reported positive experiences, others noted issues with service quality and management, indicating inconsistency in customer satisfaction.
Trust Issues
A number of reviews raised concerns about trustworthiness, with customers feeling they were misled or scammed regarding necessary repairs and pricing.
- SSShelly Sobel2 days ago5.0Had to get a new alternator. They ordered it right away the job was completed in a timely manner.
- MVManny Vazquez6 days ago5.0Very helpful. Fixed my tires that were leaking.
- MDMGySgt D'AloOct 15, 20255.0Quick and easy to schedule visit , vehicle was returned to me at the promised time.
- JFJohn FilipponeOct 10, 20255.0Needed an inspection so decided to just walk in and see if they could fit me in. They squeezed me in right away and got me in and out in 15-20 minutes. Technician was neat and took care of my car and staff was friendly
- SMSparkle MahnOct 3, 20254.0Highly recommend Monroe Auto Service and Tire. You make an appointment and they honor it in a timely fashion, unlike Mavis Discount Tire. My only complaint with Monroe is partly my own fault: I didn't check to see if they put a valve stem cap on the new tire they installed, and sure enough, they didn't. Otherwise I'd give them 5 stars. Nobody's perfect!
Frequently Asked Questions About Monro Auto Service and Tire Centers
What automotive services does Monro Auto Service and Tire Centers offer at the Vails Gate location?
Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours for Monro Auto Service and Tire Centers in Vails Gate?
The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located in Vails Gate?
It is located at 891 Route 94, Vails Gate, NY 12584, USA.
What tire brands are available at Monro Auto Service and Tire Centers?
They specialize in tire changes and offer top-quality brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers in Vails Gate?
You can reach them by phone at +1 845-565-9716.
Is roadside assistance available through Monro Auto Service and Tire Centers?
Yes, Monro provides roadside assistance as part of their comprehensive automotive care services.
Are there any gas stations near Monro Auto Service and Tire Centers in Vails Gate?
Yes, nearby gas stations include Gulf, Sunoco Gas Station, and Mobil, which customers can visit before or after servicing their vehicles.
Where can I find car detailing services near Monro Auto Service and Tire Centers?
Nearby auto detailing options include Foam And Wash, Classic Touch Auto Detail LLC, and Foam & Wash Car Wash, all conveniently located for customers needing vehicle cleaning services.
Are there dining options close to Monro Auto Service and Tire Centers?
Yes, customers can find dining options nearby such as Burger King, Dunkin', and McDonald's for quick meals before or after visiting the auto center.
What nearby mobile phone stores can I visit near Monro Auto Service and Tire Centers?
Nearby mobile phone stores include Cellular Sales and Verizon, useful for customers looking to manage mobile phone needs during their visit.