Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Genesee Street in Utica, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Utica, NY or call us at (315) 738-7000.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
244 reviews
5 stars
139
4 stars
59
3 stars
25
2 stars
7
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were reported as rude or unhelpful.
Product Availability
Customers appreciated the availability of parts and products, often finding what they needed in stock.
Staff Knowledge
While some staff were noted for their knowledge and assistance, others were criticized for lacking expertise.
Store Environment
The store was generally described as clean and organized, contributing to a positive shopping experience.
Pricing
Prices were considered reasonable by many, but some customers felt they were higher than competitors.
- PPPEOct 26, 20251.0When you walk into a AutoZone and you observed three employees standing there, talking, laughing, giggling, and you ask a question and they’re unsure of your questions . Refused to help you go look for a part. Something is wrong. I would assume one of those could’ve been the manager, but if it was how embarrassing zero customer service
- AAAlex AcostaSep 30, 20251.0A really bad customer service in this store...
- XLXo laoSep 16, 20255.0AutoZone Genesee street was very very helpful with Manager and employee vish and employee Anthony.
- KKKay KaySep 3, 20255.0Great place
- DDDouglasJul 4, 20255.0I needed an engine oil cap for my car because an oil change place lost mine so I stopped here they had one in stock, I also picked up some chevron Techron injector cleaner I have a friend who’s an engineer who takes apart motors a lot and he swears by this stuff they were very helpful there they deserve a raise.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Utica, NY?
The store is open Monday to Friday from 7:30 AM to 9:00 PM, on Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
What types of auto parts and brands can I find at AutoZone Auto Parts on Genesee Street?
You can find a wide range of auto parts including brake pads, car batteries, car accessories, and after-market automobile parts featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Utica for customer service?
You can call them at (315) 738-7000 or email customer.service@autozone.com for customer service inquiries.
What is the physical address of AutoZone Auto Parts in Utica?
The store is located at 1709 Genesee St, Utica, NY 13501, USA.
Are there any nearby places where I can get a meal after visiting AutoZone Auto Parts?
Yes, nearby restaurants include McDonald's, The Tailor and the Cook, Arby's, Grand Harmony (Chinese restaurant), Bagel Grove, and Stathis Greek Restaurant & Gyro.
Which nearby convenience stores or gas stations can customers visit around AutoZone Auto Parts?
Nearby convenience stores and gas stations include Fastrac and Cumberland Farms, which provide fuel and grocery options.
What are some nearby services customers might find useful around AutoZone Auto Parts?
Customers can access services nearby such as the United States Postal Service, Walgreens pharmacy, Western Union for money transfers, LibertyX Bitcoin ATM, and Tallman's Tire & Auto Repair.
Can customers find automotive repair and tire services near AutoZone Auto Parts?
Yes, Tallman's Tire & Auto Repair is nearby, offering tire sales and repair as well as other automotive services.
Does AutoZone Auto Parts have an online presence where I can shop or find more information?
Yes, you can shop online or find more information on their website at https://www.autozone.com/locations/ny/utica/1709-genesee-st.html and follow their Facebook page AutoZoneUticaNY.