Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Genesee Street in Utica, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Utica, NY or call us at (315) 738-7000.
Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported rude behavior and lack of assistance.
Product Availability
Customers appreciated the wide selection of auto parts available, often finding exactly what they needed in stock.
Store Cleanliness
The store is generally noted to be clean and organized, contributing to a positive shopping experience.
Pricing
Prices are considered reasonable, with some customers highlighting good deals and discounts, although a few mentioned issues with pricing accuracy.
JE
J E
4 days ago
5.0
Super helpful associates!!!
ZP
Za Po
Dec 9, 2025
5.0
Chris and Zack are always so helpful, they really know their stuff! Good guys right there 😊
GV
Genie Vanasdale
Dec 6, 2025
4.0
Very helpful
PP
PE
Oct 26, 2025
1.0
When you walk into a AutoZone and you observed three employees standing there, talking, laughing, giggling, and you ask a question and they’re unsure of your questions . Refused to help you go look for a part. Something is wrong. I would assume one of those could’ve been the manager, but if it was how embarrassing zero customer service
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Utica, NY?
The store is open Monday to Friday from 7:30 AM to 9:00 PM, on Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
What types of auto parts and brands can I find at AutoZone Auto Parts on Genesee Street?
You can find a wide range of auto parts including brake pads, car batteries, car accessories, and after-market automobile parts featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Utica for customer service?
You can call them at (315) 738-7000 or email customer.service@autozone.com for customer service inquiries.
What is the physical address of AutoZone Auto Parts in Utica?
The store is located at 1709 Genesee St, Utica, NY 13501, USA.
Are there any nearby places where I can get a meal after visiting AutoZone Auto Parts?
Yes, nearby restaurants include McDonald's, The Tailor and the Cook, Arby's, Grand Harmony (Chinese restaurant), Bagel Grove, and Stathis Greek Restaurant & Gyro.
Which nearby convenience stores or gas stations can customers visit around AutoZone Auto Parts?
Nearby convenience stores and gas stations include Fastrac and Cumberland Farms, which provide fuel and grocery options.
What are some nearby services customers might find useful around AutoZone Auto Parts?
Customers can access services nearby such as the United States Postal Service, Walgreens pharmacy, Western Union for money transfers, LibertyX Bitcoin ATM, and Tallman's Tire & Auto Repair.
Can customers find automotive repair and tire services near AutoZone Auto Parts?
Yes, Tallman's Tire & Auto Repair is nearby, offering tire sales and repair as well as other automotive services.
Does AutoZone Auto Parts have an online presence where I can shop or find more information?
Yes, you can shop online or find more information on their website at https://www.autozone.com/locations/ny/utica/1709-genesee-st.html and follow their Facebook page AutoZoneUticaNY.