Advance Auto Parts

4.3
306 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 405 2nd Ave in Troy offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
405 2nd Ave, Troy, NY
12182, United States

Hours

Reviews

4.3
305 reviews
5 stars
175
4 stars
83
3 stars
24
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees who provided excellent service.

Product Availability

Several reviews noted issues with product availability, including discrepancies between online stock and in-store inventory.

Mixed Experiences

While many customers had positive experiences, there were also complaints about poor service and rude staff, indicating inconsistency in customer interactions.

Store Condition

Some customers mentioned that the store was disorganized and dirty, affecting their overall shopping experience.

Pricing

Customers found the prices to be fair, but some noted that certain items were pricey.
  • SM
    Sophia Mysliwiec
    Dec 9, 2025
    1.0
    I’ve purchased two batteries from this location within the past 5 years. The first was too small voltage of my car. I called support and opened a case and never heard anything. They refused to give me another battery for the one they messed up (not enough voltage for my car) and made me pay full price. Fine, I pay over $250 for a gel battery in 2022. It is now 2025 and my battery needs to be replaced again. Not even bothering with this store for the now third replacement but take your business elsewhere.
  • LN
    Leanna Napoli
    Jul 31, 2025
    5.0
    Needed oil change
  • DD
    DIVINE
    Jul 30, 2017
    5.0
    Did not have to wait long for my parts :-)

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*