Enterprise Rent-A-Car

Reviews

• JD

  Joe D

  5 days ago
  5.0
  Great customer service. Car was amazing
• JJ

  Jonathan

  Apr 6, 2026
  5.0
  I rented a car last week and everything went well.
• AH

  Andrew Hynes

  Mar 30, 2026
  5.0
  My experience with Enterprise was excellent. The representative I worked with (unfortunately I didn’t catch his name) was extremely helpful, respectful, and made the entire process easy. I really appreciated the great customer service.
• SC

  Sal Cicatello

  Mar 21, 2026
  5.0
  Great bunch of staff
• EA

  erica aceti

  Mar 2, 2026
  1.0
  One of the worst customer service experiences I’ve ever had. The branch manager here should absolutely not be in a position that deals with customers. I asked a simple question about overcharges on my bill, and instead of acting like a professional, he immediately spoke down to me like I was stupid and then started raising his voice. Zero respect, zero customer service skills. When I asked for his name so I could report the situation, he refused and said, “Good luck reporting me, I am the boss.” That level of arrogance alone tells you exactly how things are run here. What made it even worse is that I actually saw him having a similar issue with another customer when I first picked up the rental. So this clearly isn’t a one-time bad moment — this is just how he treats people. Then as I was leaving the parking lot, he literally yelled after me that he was going to charge me extra fees and smiled about it like it was funny. Completely unprofessional, aggressive, and honestly pretty disturbing behavior coming from someone representing a business. If management acts like this when customers ask legitimate questions about charges, I would strongly recommend going somewhere else. There are plenty of businesses out there that don’t treat people this way.

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