Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection Station
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Tonawanda.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
272 reviews
5 stars
198
4 stars
25
3 stars
13
2 stars
6
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, highlighting excellent customer service experiences.
Efficiency
Customers frequently noted the quick turnaround times for services, often being in and out within 15-20 minutes.
Quality of Work
While many reviews praised the service quality, some customers reported issues with the quality of work, particularly regarding inspections and oil changes.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, describing it as high and feeling pressured into additional services.
Inspection Issues
Multiple reviews mentioned problems with the inspection process, including long wait times and inconsistent service availability.
- AMAaron MungroDec 27, 20255.0I always use Valvoline for my oil changes because it’s quick and easy. This time I had a better coupon at Take 5 oil change so I was going to try them. When I went there they were rude, dismissive and had horrible customer service so I came to Valvoline instead and as usual it was a great experience, the complete opposite of your competitors.
- KHKrista HerzogDec 21, 20255.0Service was fast! Everyone was friendly and helpful
- RMRobert MeyerNov 27, 20255.0Great service. No pressured upsellling. Quick and efficient.
- EREric RNov 26, 20255.0Got oil change and few days ago it was so fast I didn't even get to read the book I brought lol...... very great customer service from Joshua and Eric. Will be going there for now on thank you
- KWKen WillcoxNov 15, 20255.0Once again just amazing In-N-Out didn't even take 10 minutes just super friendly courteous kind obedient cheerful Thrifty Brave clean and reverent.. might as well been dealing with a Boy Scout Troop thank you for the care you took in getting me out there with the best oil change as always
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Tonawanda offer?
Valvoline provides quick, easy, and trusted preventive vehicle maintenance services including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Tonawanda?
Valvoline Instant Oil Change is located at 3480 Delaware Avenue, Tonawanda, NY 14217.
What are the operating hours for Valvoline Instant Oil Change in Tonawanda?
The business is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Is Valvoline Instant Oil Change open on holidays in Tonawanda?
Valvoline Instant Oil Change is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Do I need an appointment for an oil change at Valvoline Instant Oil Change?
No appointment is required for service at Valvoline Instant Oil Change in Tonawanda.
What payment methods are accepted at Valvoline Instant Oil Change in Tonawanda?
They accept debit cards, credit cards, and mobile NFC payments.
What nearby dining options can I visit before or after my service at Valvoline Instant Oil Change on Delaware Ave?
Nearby dining options include Brown Dog Cafe, Manhattan Bagel, Greek to Me Restaurant, Joe's Panini Grill, and McDonald's, offering various choices from cafes and bagels to burgers and fast food.
Are there any fitness centers near Valvoline Instant Oil Change in Tonawanda?
Yes, Fit House is a nearby gym and sports and fitness instruction venue where customers can work out while waiting for their vehicle service.
What banking services are located near Valvoline Instant Oil Change on Delaware Ave?
Citizens Bank and Northwest Bank Drive-Thru locations are nearby, so you can easily handle banking errands before or after your vehicle maintenance.
Are there any auto parts or supplement stores close to Valvoline Instant Oil Change for additional car needs?
Yes, CARQUEST Auto Parts and Advance Auto Parts are nearby stores providing automotive parts and supplies for your vehicle maintenance needs.