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About Northtown Dodge Chrysler Jeep Ram in Tonawanda, NY
Welcome to Northtown Dodge Chrysler Jeep Ram FIAT. With five unique brands under one roof, you’re sure to find the perfect vehicle that fits your lifestyle and budget.
We’re proud to be the exclusive dealer in Western New York for the brands we offer. Whether you’re looking for a family-friendly minivan, an off-road SUV for your next adventure, a heavy-duty truck that gets the job done, or anything in between, our friendly team is ready to be of service. Find out how Northtown takes the car buying experience to the nth degree.
From day one, our philosophy has been inspired by the Golden Rule – treat others the way you’d have them treat you. From our most loyal customer to our newest employee, we’re all about treating people right. And that’s what you can expect when you visit Northtown Chrysler, Jeep, Dodge, RAM, FIAT.
We can’t thank the WNY community enough for the support and loyalty – and we look forward to serving you for another 50+ years.
Whether you live in Buffalo, Williamsville, West Seneca, Amherst or anywhere nearby, Northtown is just a short drive away. From the I-290, take the Niagara Falls Blvd exit north, and you’ll find us less than one mile on the left.
Providing Superior Service
We know your life doesn’t come to a stop when your vehicle needs maintenance or repair. That’s why our MOPAR Service center is open more total hours per week than any another local dealership, so you can get your car in and out as quickly as possible. Monday through Saturday 7:30am - 9:00pm. Closed Sundays.
We also go the extra mile to make sure your service experience is convenient and hassle-free by offering:
• Quick and easy drive-through service bays
• Heated tile floors in service bays (perfect for those cold WNY winter days)
• Free shuttle service to and from home or work
Details
- DebitAvailable
- Accepts checksAvailable
Location
Northtown Chrysler Jeep Dodge Fiat
2020 Niagara Falls Blvd., Tonawanda, NY
14150, United States
Hours
Reviews
4.7
3,093 reviews
5 stars
2,662
4 stars
171
3 stars
49
2 stars44
1 star
167
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team for their friendly, knowledgeable, and low-pressure approach, making the car buying process smooth and enjoyable.
Customer Service
Many reviews highlighted the excellent customer service provided by staff, with specific mentions of individuals who went above and beyond to assist customers.
Service Department Issues
Several customers expressed dissatisfaction with the service department, citing poor communication, unresolved issues, and concerns about the integrity of vehicle inspections.
Overall Satisfaction
While many customers reported positive experiences and would recommend the dealership, there were notable concerns regarding the handling of service issues and vehicle certifications.
- RURion Uschold4 days ago5.0Ask for Austin when showing up he helped me in every way possible and was a great representative for this company! Absolutely love the SUV he helped me with
- UUunknown userNov 15, 20255.0Matt Knisley made buying my 2023 Crosstrek incredibly easy and completely stress-free. He checked in with me every day with updates and information, which meant a lot. I’d recommend him to all my friends and family. Definitely a 10/10 experience—Matt is amazing!
- RSRegina SchunkNov 1, 20255.0Thanks Austin!! Love my new Jeep Grand Cherokee. Been with Northtown for many years. I wouldn't go to any other dealership for sales or service. They are the best!!
- SSSamuel SzafranskiOct 30, 20255.0I recently bought my first Jeep Wrangler from Northtown Jeep, and the experience was smooth and easy. Mary from sales was fantastic. She was friendly, patient, and easy to work with. She made the whole process feel simple and stress-free. The rest of the Northtown team was just as great, making sure everything went smoothly from start to finish. I really appreciate how helpful everyone was in getting me into my first Jeep! Highly recommend checking them out.
- JMjoyce mccloskeyOct 29, 20255.0Brock was very knowledgeable and patient with our many questions. No high pressure sales talk. Definitely recommend this dealer and the Jeep Grand Cherokee Laredo
Frequently Asked Questions About Northtown Chrysler Jeep Dodge Fiat
What are the business hours for Northtown Chrysler Jeep Dodge Fiat in Tonawanda, NY?
The dealership is open Monday through Friday from 9:00 AM to 7:00 PM, and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Which vehicle brands does Northtown Chrysler Jeep Dodge Fiat offer?
Northtown offers Chrysler, Jeep, Dodge, RAM, and FIAT brands all under one roof.
Does Northtown Chrysler Jeep Dodge Fiat require proof of COVID-19 vaccination for customers?
No, proof of COVID-19 vaccination is not required to visit or purchase from Northtown Chrysler Jeep Dodge Fiat.
Are masks required inside Northtown Chrysler Jeep Dodge Fiat dealerships?
Masks are no longer required indoors as of February 10th, 2022, but employees or patrons who wish to continue wearing masks are encouraged to do so.
What types of vehicle services does Northtown Chrysler Jeep Dodge Fiat provide?
Their service center offers oil changes, tire rotations, check engine light diagnostics, and brake services.
Does Northtown Chrysler Jeep Dodge Fiat offer any customer conveniences during vehicle servicing?
Yes, they provide quick drive-through service bays, heated tile floors in service areas, and a free shuttle service to and from home or work.
What payment methods are accepted at Northtown Chrysler Jeep Dodge Fiat?
They accept American Express, cash, Discover, MasterCard, and Visa payments.
Which nearby hotels could be convenient for customers visiting Northtown Chrysler Jeep Dodge Fiat?
Nearby hotels include Econolodge Tonawanda, Econo Lodge, Knights Inn Tonawanda, and La Quinta Inn & Suites Buffalo - Amherst, offering convenient lodging options for out-of-town customers.
Are there any nearby dining options customers can explore when visiting Northtown Chrysler Jeep Dodge Fiat?
Yes, customers can enjoy meals at nearby restaurants such as Buffalo Roadhouse Grill, a barbecue and steakhouse, and Original Pancake House for breakfast and brunch.
How can nearby attractions like Niagara Falls Blvd park be used to enhance a visit to Northtown Chrysler Jeep Dodge Fiat?
Customers visiting Northtown can explore Niagara Falls Blvd park nearby for outdoor activities before or after their vehicle service or purchase, making their visit more enjoyable.