Mr. Tire Auto Service Centers

Reviews

• IS

  Iva Store

  5 days ago
  1.0
  I made an appointment and when I arrived, one tech came out after I had waited about 10 minutes in the waiting room and he told me that my appointment did not come through on their end and then went on to say that he didn’t feel like doing an inspection at that point in the day, which made me think that he was just lying to me. So he asked me to make an appointment for Sunday at 10 AM. Although this was inconvenient time for me, I made the appointment and I came back at that time and the doors were locked. The whole place was dark. I waited for a half hour in the parking lot for anyone to show…after calling and knocking and no one ever showed up so I never got any service. I just left and went to church. Thanks Mr. Tire!
• PY

  Patrick Yin

  Nov 14, 2025
  1.0
  Booked a tire change appointment at 2 pm. Was told it gonna take 2 hours on-site. You know what, after 4 hours the technician off the work and there're still 3 ahead of mine. It looks like the front desk works in a different shop than the technician in the back. You could have called your customer say this won't get done and plan accordingly. I found out this myself when I saw the garage was closed. I won't come here again and I recommend you think very hard before coming here if you value your time as much as I do.
• HP

  Heather Purvis

  Nov 10, 2025
  2.0
  I’m giving them two stars because the person that I dealt with was quite friendly and had good customer service skills. They are only getting two stars and barely 2 stars because I went in for an inspection and left believing that I needed $1400 worth of work done to replace struts and swaybar links on the front of my car that later at another shop was verified Do Not not at all need to be serviced and could be done if required for only $900 including parts and service. The fact that I’m a woman and this shop attempted to take advantage of that thinking that I didn’t know better is deplorable. I would never suggest anyone go to the shop unless you very well know everything there is to know about auto mechanics and if that’s the case, you wouldn’t need to go here anyway.
• KC

  Kaitlyn Clookey

  Nov 10, 2025
  5.0
  John was straight forward and very helpful explaining the repairs my car needed while also making sure we found the most affordable route. The work done was time efficient and I left very pleased! Will be coming here again if I need anymore future work done!
• NH

  Novak Hayden

  Nov 3, 2025
  5.0
  I had a great experience with John. Dropped off my car at 7:45am with the knowledge that I needed an oil change, and at least one wheel bearing replaced. Got a call 2 hours later that the issues were worse than I feared. I agreed to the repairs and went about my day. Around 3:30 I got a call that they did the repairs, took a test drive, and realized that two more bearings needed to be replaced - the original one was just so bad that none of us heard the back ones at the time. He quoted me the additional cost, and it was clear he was definitely eating some of the parts costs. I agreed to the repairs. This location closed at 7, but John and his crew kept working on my car until it was finished. I was finally able to pick it up at 8:45pm. When I got there, it was just John and his dad. John had come back after his shift was done to finish the repairs since his team was having difficulties. I cannot express how much I appreciate the dedication to getting me my car back same-day, and the dedication to addressing all of the issues. This was not a cost I was prepared for, but I definitely think I would have payed more somewhere else/with someone less kind than John. Thank you so much! You are fantastic!

Frequently Asked Questions About Mr. Tire Auto Service Centers