Business Details
About
Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Mr. Tire Auto Service Centers
524 West Genesee Street, Syracuse, NY
13204, United States
Hours
Reviews
4.1
182 reviews
5 stars
130
4 stars
9
3 stars
6
2 stars
6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported rude behavior from the assistant manager.
Service Quality
Overall, customers appreciated the quick and efficient service, but there were complaints about mistakes and lack of accountability for errors.
Pricing Issues
Several reviews mentioned high prices and perceived attempts to upsell unnecessary services, leading to dissatisfaction.
Appointment Management
Customers experienced issues with appointment scheduling, including lost appointments and long wait times despite having scheduled services.
Honesty and Integrity
While some customers found the service honest and trustworthy, others felt misled about pricing and service recommendations.
- SJSamson JeanNov 12, 20251.0This place is horrible. A waste of time and money. Stay away!
- KPKaula PisanoNov 5, 20251.0I hit a pothole on Saturday and it gave me a double flat. The next morning I had the car towed to this Mr. Tire. They told me my car would be ready Monday. I called and they told me it would be ready Wednesday. I called Wednesday afternoon and they said it would be ready in 20 mins. I came in the evening time to pick it up and it wasn’t even moved from its original spot and still had the double flats. They stated the car battery had died and that was the end of the discussion. I then waited with my car as they reluctantly started it and pulled it in to be worked on. It did not require a jump at this time. I spoke with the manager named Alex multiple times during the whole process and he assured me everything was taken care of prior to me showing up. I would never recommend this place. I believe it’s a combination of staff, the manager and corporate. The guys don’t have proper equipment to do their job. Everything is broken. The only highlight of my time here was they took off the cost of labor.
- VDVickie DarbyNov 1, 20255.0Good experience great service
- HRHector ROct 6, 20254.0Fast friendly service but drove out of the shop with a piece of metal from someone’s brake pads stuck in my new tires
- CVConnor VanDeeOct 3, 20255.0Pat at Mavis Tire Repair is absolutely outstanding! From the moment I walked in, he was professional, friendly, and went above and beyond to make sure my car was taken care of. He explained everything clearly, didn’t try to push unnecessary services, and made the whole process stress-free. The repair was done quickly and the quality of the work was excellent.
Frequently Asked Questions About Mr. Tire Auto Service Centers
What types of auto services are offered at Mr. Tire Auto Service Centers in Syracuse, NY?
Mr. Tire Auto Service Centers offers dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Mr. Tire Auto Service Centers on weekdays?
The service center is open Monday through Friday from 7:30 AM to 7:00 PM.
Is Mr. Tire Auto Service Centers open on Sundays?
No, the center is closed on Sundays.
Where is Mr. Tire Auto Service Centers located?
It is located at 524 West Genesee Street, Syracuse, NY 13204, United States.
How can I contact Mr. Tire Auto Service Centers in Syracuse?
You can reach them by phone at +1 315-472-5000.
Does Mr. Tire Auto Service Centers have a website where I can learn more about their services?
Yes, their website can be found at https://locations.mrtire.com/ny/syracuse/524-west-genesee-street
Are there any tire services nearby Mr. Tire Auto Service Centers in Syracuse?
Yes, another nearby tire dealer and automotive repair service is Mr. Tire, located close by.
What automotive service centers are close to Mr. Tire Auto Service Centers?
Monro Muffler Brake & Service is a nearby automotive repair center that customers might visit for additional or complementary services.
Are there car rental agencies near Mr. Tire Auto Service Centers in Syracuse?
Yes, Enterprise Rent-A-Car and Hertz Car Rental are nearby, which can be convenient for customers needing a rental vehicle during auto repairs.
What community and nonprofit organizations are near Mr. Tire Auto Service Centers in Syracuse?
Nearby community and nonprofit organizations include Syracuse Habitat for Humanity, Rise Above Poverty, Syracuse ReStore, and The Q Center, which customers might want to visit for community support services.