Monro Auto Service and Tire Centers

4.2
303 reviews
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Business Details

1205 Erie Boulevard East, Syracuse, NY
13210, United States
(315) 476-5588
https://locations.monro.com/ny/syracuse/1205-erie-blvd-e

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1205 Erie Boulevard East, Syracuse, NY
13210, United States

Hours

Reviews

4.2
303 reviews
5 stars
217
4 stars
19
3 stars
15
2 stars
6
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Service Quality

Many customers appreciated the quick and efficient service, but there were complaints about upselling unnecessary services and poor handling of repairs.

Pricing Transparency

Several reviews highlighted concerns about pricing, with some customers feeling overcharged or misled about service costs.

Management

The new management received positive remarks for improving service quality, but there are still lingering issues from past experiences that affect customer trust.
  • NJ
    Nusky James
    Dec 18, 2025
    5.0
    Caught a flat tire, went in and was out within a hour
  • AB
    Andrea Buerman
    Dec 14, 2025
    5.0
    Chris went above and beyond for me and he fit me in last minute for an oil change Because I needed to go to New York City. I won’t go anywhere else for a oil change ever again everyone was professional and polite
  • EO
    Eugine Omollo
    Dec 5, 2025
    1.0
    It was my first time getting there I was treated rudely and abused for stepping inside the premise to ask for a tire change service just because i didn't wait outside the door which was locked
  • BL
    Brian Leaton
    Dec 4, 2025
    5.0
    Incredibly fast and accommodating. I will absolutely use this service center in the future.
  • NM
    Natalie McLaughlin
    Nov 30, 2025
    1.0
    Pretty mediocre service. The cashier called me and said my car was ready. When I arrived to pick it up he'd left the shop and none of the workers could check me out. I waited for 20 minutes before an employee told me it would be another 30 minutes. I ended up getting a ride from a friend and had to go back the next day. I asked for a discount for the inconvenience and was refused. I'll be looking for a new shop that can do alignments.
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes.

Which tire brands are available at Monro Auto Service and Tire Centers?

They offer tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.