Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
About
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Reviews
4.4
321 reviews
5 stars
249
4 stars
19
3 stars
15
2 stars
11
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some praising staff for being friendly and helpful, while others reported rude interactions and poor communication.
Service Timeliness
Many customers expressed frustration with long wait times for service, often exceeding initial estimates, leading to dissatisfaction.
Quality of Work
While some reviews highlighted thorough and satisfactory repairs, others raised concerns about safety issues and unnecessary charges, indicating inconsistency in service quality.
Appointment Issues
Several customers reported problems with appointment scheduling, including lost appointments and difficulties communicating with the call center.
JD
Judith Dunn
4 days ago
5.0
The service tech was great. Professional and repaired the tire quickly.
LM
Lisa Markham
Feb 24, 2026
5.0
My husband and I are very impressed with the awesome customer service. We trust the advice, recommendations, and quality of work. This is what keeps us coming back!
Frequent Customers,
Lisa and Pete Markham
MB
Matt Bannon
Feb 19, 2026
5.0
Austin at Monro was great. He worked with me to schedule two cars for inspection in one day. The thoroughness of the process and the inspections could not be beat. The entire process and workflow from scheduling to inspection to pick up and getting the second car done was great and allowed me to get a lot of work done in a short amount of time and I thank them for this.
SO
Susan O'Brien
Feb 13, 2026
4.0
The store was very professional, courteous and timely in completing the service.
There is a lot to be desired of your call center when making the appointment. The person was difficult to understand. He told me I could have anytime between 8-6 and after we made the appt for 8am he then said let me see what store you're calling about. I then asked him how could he give me a availability, set up an appt and now he was asking me what store it was. Very poor custom service
CM
Claire McLean
Feb 4, 2026
5.0
They worked with me ☘️❤️. And was upfront, I will be sticking with these guys ☺️. Just got my jeep done and needed quite a few things. You can ask question and get an answer.
Frequently Asked Questions About Monro Auto Service and Tire Centers
Where is Monro Auto Service and Tire Centers located?
Monro Auto Service and Tire Centers is located at 4737 Onondaga Boulevard, Syracuse, NY 13219, USA.
What types of automotive services does Monro Auto Service and Tire Centers provide?
They offer dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.
Which tire brands are available at Monro Auto Service and Tire Centers?
They specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Monro Auto Service and Tire Centers?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM.
How can I contact Monro Auto Service and Tire Centers by phone?
You can reach them at +1 315-471-3338.
Are there any fast food restaurants near Monro Auto Service and Tire Centers?
Yes, nearby fast food options include McDonald's, Taco Bell, Burger King, and Subway, which are convenient for a quick meal before or after your vehicle service.
Can I find any automotive parts or services near Monro Auto Service and Tire Centers besides the center itself?
Yes, Advance Auto Parts and Mavis Discount Tire are nearby, providing additional automotive parts and repair services if needed.
Are there banking facilities close to Monro Auto Service and Tire Centers?
Yes, several banking options are nearby, including Bank of America ATM, Bank of America Financial Center, and Empower Federal Credit Union for your financial needs.
Is there a convenient place to ship packages near Monro Auto Service and Tire Centers?
Yes, The UPS Store 1388 and a UPS Access Point location are near the center, offering printing, packing supplies, shipping, and courier services.
Does Monro Auto Service and Tire Centers have a website where I can find more information or book services?
Yes, their official website is https://locations.monro.com/ny/syracuse/4731-onondaga-blvd where you can find additional details and service options.
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