Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
4737 Onondaga Boulevard, Syracuse, NY
13219, United States
Hours
Reviews
4.4
311 reviews
5 stars
243
4 stars
17
3 stars
14
2 stars
11
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from excellent and friendly interactions to reports of rudeness and unprofessional behavior.
Wait Times
Many customers expressed frustration with long wait times for service, often exceeding initial estimates, leading to dissatisfaction.
Pricing Concerns
Several reviews mentioned issues with pricing, including perceived overcharging for parts and services, which contributed to negative experiences.
Staff Competence
While some customers praised specific staff members for their professionalism and helpfulness, others noted a decline in service quality, suggesting inconsistency in staff performance.
- GBGinny Biesiada5 days ago5.0Very helpful and easy to work with!
- MIMichael Wilbur II6 days ago1.0Had a 10am for inspection and alignment walked out at 12 after about 5 excuses and the car not being touched. All calls directed to a call center my guess South America minimal english. Extremely poor corporate set up I heard the sales manager getting some guy over for 7000 for a couple O2 sensors and exhaust repair. The guys been back three times in the last week because his check engine light keeps coming on and keeps dumping thousands of dollars into it just so your manager can meet quota im sure.. poorly run will never go back
- JRJessica RogalaJan 1, 20261.0I had a very unsafe experience at Monro on Onondaga Boulevard. I dropped off my car for a heater repair and mentioned that my battery light was on. After repairs, I was allowed to leave, and within minutes my vehicle lost power steering, ABS, and dashboard functions because the serpentine belt was missing. I was stranded for hours in dangerous winter conditions. The shop also charged for parts I likely didn’t need and inaccurately recorded that I declined an alternator. I no longer feel my vehicle is safe and am requesting a full review and refund. This was a serious safety issue that should not have happened.
- CHColette HebertDec 27, 20255.0Needed new tires. I stopped here to get tires. They also gave me new wipers at no cost and fixed my rear brakes. Their service was great, and they finished my car within a few hours. Glad I could bring my car here and that they had all of the parts I needed.
- CFChris FullerDec 4, 20251.0I will never go back to this location. They tried charging me a diagnostic fee that I never asked for and I told the front desk that I was not paying it and the technician got on the phone and was very rude and said we will put the part on your truck and if doesn't work don't come back to us, we will call you when your truck is done, and then hung the phone up on me. Has to be the worst customer service I have ever seen. Beware if you go there.
Frequently Asked Questions About Monro Auto Service and Tire Centers
Where is Monro Auto Service and Tire Centers located?
Monro Auto Service and Tire Centers is located at 4737 Onondaga Boulevard, Syracuse, NY 13219, USA.
What types of automotive services does Monro Auto Service and Tire Centers provide?
They offer dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.
Which tire brands are available at Monro Auto Service and Tire Centers?
They specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Monro Auto Service and Tire Centers?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM.
How can I contact Monro Auto Service and Tire Centers by phone?
You can reach them at +1 315-471-3338.
Are there any fast food restaurants near Monro Auto Service and Tire Centers?
Yes, nearby fast food options include McDonald's, Taco Bell, Burger King, and Subway, which are convenient for a quick meal before or after your vehicle service.
Can I find any automotive parts or services near Monro Auto Service and Tire Centers besides the center itself?
Yes, Advance Auto Parts and Mavis Discount Tire are nearby, providing additional automotive parts and repair services if needed.
Are there banking facilities close to Monro Auto Service and Tire Centers?
Yes, several banking options are nearby, including Bank of America ATM, Bank of America Financial Center, and Empower Federal Credit Union for your financial needs.
Is there a convenient place to ship packages near Monro Auto Service and Tire Centers?
Yes, The UPS Store 1388 and a UPS Access Point location are near the center, offering printing, packing supplies, shipping, and courier services.
Does Monro Auto Service and Tire Centers have a website where I can find more information or book services?
Yes, their official website is https://locations.monro.com/ny/syracuse/4731-onondaga-blvd where you can find additional details and service options.