Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Syracuse .
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.7
1,147 reviews
5 stars
1,020
4 stars
55
3 stars7
2 stars7
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently praised the quick service, often mentioning being in and out within a short time frame.
Customer Service
Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of employees like Brandon and Frank.
Professionalism
The staff was often described as professional and knowledgeable, providing clear communication and assistance throughout the service process.
Pricing
Customers appreciated the affordable pricing and discounts offered, often noting that the costs were reasonable compared to competitors.
Mixed Experiences
While many had positive experiences, a few customers reported issues with specific employees and pricing discrepancies, indicating inconsistency in service.
- AMAlexandra Magram3 days ago5.0The technicians at Mavis Tire were incredible! I came in to check my tire to make sure everything was alright after having a flat the other day, and they were so fast and efficient and fixed my problem in 30 minutes time. Go to Mavis on Salina St - you won’t be disappointed!!!!
- CDChristian deleeNov 14, 20255.0I had a wonderful experience during my visit. The staff were very professional and friendly, making the overall environment welcoming and comfortable. Pricing was fair and transparent, and I felt I received great value for my money. Everyone went out of their way to be helpful, which really stood out. I highly recommend this location for anyone seeking excellent service in a friendly setting.
- 222RealNov 10, 20251.0Stopped by 2days in a row bc my tire has a slow leak. Couldn’t get service either day. Called and tried to make an appointment and got put on hold forever until I hung up. Called back no answer. I guess customer service is optional nowadays
- SMSasthi MandalNov 2, 20251.0Horrible! I had a flat tire and went there to get it repaired. They did it fine. I had another problem, my check engine light was on, they said that I need to change the fuel before checking the reason why the check engine light was on. So, they changed the oil, also the oil change is expensive compared to other places. They changed the oil, but still the check engine light was on. That means they never scanned for the reason why the check engine light was on. I already changed the oil a month ago. They gave me a $143 bill. I will Never go there again.
- MEMerryl ElliottOct 22, 20252.0First I’d like to say that I like Mavis Tire as a corporation, but this branch has an employee that is somewhat hostile towards me. It started when I came to get brakes and rotors. The service manager, I believe his name is Andre?, didn’t quite know how to do the flex pay. So I called the shop on W genesee in hopes that they could explain it to him. He became very offended and said I embarrass him in front of his colleagues. I didn’t mean to, I just wanted the purchase to go through so I could get my car fixed. In any event we got it settled but he up charged me and FLEXPAY had to call the shop and tell him to lower the prices! He charged me full price for an oil change but gave a woman who came behind me a discount and made sure to address it loudly so I would know. The next time I came in it was for a sensor light ( which came on AFTER the brakes and rotors may I add) and a NYS inspection. The same service manager was working. I was told I needed 4 new sensors at 100$ a piece or they couldn’t pass inspection. I knew this was untrue but I didn’t argue. I got my car and called corporate to report them. Now just a few days ago I bring it in again. The same man is working and he first tells me that I just made an online appointment and there were cars ahead of me and to drop it off. I told him I would wait. Then he pulls the car directly in and says that my problem is inbalanced tires . He said whoever did my tires didn’t do a good job but I bought the tires there! In any event, I got the front end rebalanced for 50$ but it still shakes… No other Mavis has given me nearly as much headache as this particular branch. And I think Mavis is a good chain, but please don’t get on the wrong side of the service manager. I won’t be visiting that branch again.
Frequently Asked Questions About Mavis Discount Tire
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of tire brands does Mavis Discount Tire offer?
Mavis Discount Tire offers a wide selection of tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and many more to suit various budgets and needs.
Can I get my brakes checked or repaired at Mavis Discount Tire without an appointment?
Yes, appointments are not necessary for brake services, but it is recommended to schedule one for convenience.
Does Mavis Discount Tire offer wheel alignment services, and how much does it typically cost?
Yes, Mavis provides wheel alignment services for most cars, typically costing about $89.99. Contact your local store for exact pricing and to schedule an appointment.
What are the COVID-19 safety measures in place at the Syracuse Mavis Discount Tire location?
Mavis maintains enhanced cleaning protocols, enforces 6ft spacing in waiting areas, provides hand sanitizer, requires masks for staff and customers, and follows CDC recommended protocols to ensure customer safety.
Does Mavis Discount Tire have a waiting area where I can stay while my car is serviced?
Yes, all locations offer a waiting area equipped with a television and free Wi-Fi where you can stay during your service appointment.
Can I drop off my car overnight at Mavis Discount Tire for service?
Yes, overnight drop-off is available. You can leave your car in the lot and use the dropbox to leave your keys. You will be called when your car is ready for pickup.
What are the store hours for Mavis Discount Tire in Syracuse?
The store is open Monday through Wednesday and Friday from 8:00 AM to 6:00 PM; Thursday from 8:00 AM to 8:30 PM; Saturday 8:00 AM to 5:00 PM; and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like New Year's Day and Christmas.
What nearby places can I visit before or after my tire service at Mavis Discount Tire?
You can visit the Syracuse Reformed Presbyterian Church or the Reformed Presbyterian Church for a reflective moment, or enjoy a meal at Chav's Soul Food Kitchen. For shopping, Deb's Convenience Mart and Eat to Live Food Cooperative are close by.
Are there other automotive repair shops near Mavis Discount Tire in Syracuse?
Yes, Cole Muffler & Brake is located nearby and offers automotive parts and tire repair services, providing additional options for vehicle maintenance.
How can nearby community services and businesses complement my visit to Mavis Discount Tire?
Nearby services like the South Side Innovation Center and Believe in Syracuse offer community support, while places like Merelee Beauty Salon and Evolution Yoga and Wellness can complement your visit by addressing personal care and fitness needs.