Gerber Collision & Glass

Reviews

• IH

  Izzy Hart

  Dec 3, 2025
  1.0
  Absolutely horrible experience. Someone hit me, my car clearly needed collision repair, insurance sent my car here, my car was here for about a month. They said they would text me updates I called several times got sent to voicemail, never got calls back never got texts about my car. Finally I got through to them and told them I hadn't been receiving updates, they read a number to me and it was not even remotely close to my phone number. They said it would be ready next week. I called the next week they said it was ready and everything was all good to go so, I went and picked it up and dropped off my rental, I received charges from the rental company the week after I returned the car as Gerber had told me to do, rental company said they were never notified I returned the car. Then called Gerber back and told them there was humming that wasn't there before in the rear on the side that got hit (had it checked briefly by someone else they said a wheel barring or something to do with the wheel that got hit). Called them back, very rude who I spoke to, said that I was wrong they fixed everything there isn't any humming. Called them back after I had the first guy look at it and they said oh we can look at it again I said nope I was taking it to another shop to get looked at since they said I was wrong the first time. They said they would email me the list that the mechanic fixed that they sent it out to, never got that. Got it looked at by another shop, and Gerber didn't fix anything didn't replace the tire that got hit, didn't do the alignment, didn't even do the paint job correctly. They handed me a paper that listed everything they "did" but clearly didn't do since the other shop handed me another list of all the things they found still wrong with it in relation to the accident. These people are rude, don't care about their customers and definitely do not do their jobs right. Do not go here.
• LB

  Linda Burns

  Oct 29, 2025
  5.0
  Awesome service!! I brought my car to Gerber for some body damage on my car and it was finished in just a few days!! It looks perfect!! And the price was VERY reasonable. The customer service reps and the Office Manager are great!!
• LG

  Levi George

  Sep 22, 2025
  1.0
  HORRIBLE customer service, shop never informed me they leave customer vehicles unlocked throughout the day and I had over $300 in tools, an OBD2 scan tool and a few other small things stolen from my truck. Never once was I informed to remove any valuables from my vehicle. Called the shop to express my concerns and make a suggestion to maybe vocally inform customers in the future to avoid anything like this from happening again in case they don’t see a sign on the front desk? I sure didn’t see it! 0/10 would never and will never recommend this shop to anyone who is looking for body work or repair work done.
• AA

  Ahmad Alomour

  Aug 27, 2025
  1.0
  After 22 days they don’t find the car in the system non-professional try to play games with the insurance
• PA

  Pat Allen

  Aug 20, 2025
  5.0
  Great service. Technival staff are perfectionists and are only satisfied when the end results are perfect.

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