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Renting a car at Syracuse Hancock International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Syracuse Hancock International Airport today.
Location
Hours
Reviews
4.3
575 reviews
5 stars
419
4 stars
45
3 stars
22
2 stars
18
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.
Efficiency
Several reviews noted quick and easy pickup and drop-off processes, although some customers experienced long wait times.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles, though there were isolated complaints about specific cars.
Reservation Issues
Some customers faced problems with reservations not being honored or vehicles not being available as promised.
Communication Problems
A number of reviews mentioned difficulties in reaching customer service and lack of timely responses regarding issues.
- MAMatthew Abrams3 days ago5.0Had a one way drop off here and it was very easy, quick in-and-out, and very helpful staff working on 11/20/2025! will definitely use them again.
- HLHanley LovinskyNov 13, 20255.0The teams here at Syracuse and also at Watertown are absolutely amazing! Phenomenal customer service! I truly enjoy doing business with them. The y go above & beyond everytime! I highly recommend.
- CMCelia Pérez MayoralNov 12, 20255.0I rented a car at enterprise Syracuse, and I was having problems with my credit card, but the staff there were so patient and understanding and extremely helpful, especially Oscar and Ryan. Will be renting with them again no doubt.
- RARyan AnkenbauerNov 4, 20255.0Only 5 stars because Dean should own this place. Best customer service ever from a car rental. Give that guy a raise, or 10. He’s the reason this place operates. Enterprise as a corporation is terrible tho still
- JMJulio MiguezNov 3, 20255.0Pick up was a breeze. Agent accommodated our request for the car not to be a certain color. Took a brand new Dodge mini van with all the bells and whistles. Drop off was a breeze. Agent let me know my final bill right as we stepped out. Could not have been faster. Great service, always
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car Syracuse Hancock International Airport?
You can choose from a wide selection of vehicles, including compact cars, passenger vans, family SUVs, and luxury cars.
Where is Enterprise Rent-A-Car located at Syracuse Hancock International Airport?
Enterprise Rent-A-Car is located at 1000 Col Eileen Collins Blvd, Syracuse, NY 13212, USA.
What are the operating hours of Enterprise Rent-A-Car at Syracuse Hancock International Airport?
The branch is open daily with hours from 7:00 AM to 11:59 PM Monday through Saturday, and Sunday from 8:00 AM to 11:59 PM, with a short open interval around midnight.
How can I make a reservation with Enterprise Rent-A-Car at Syracuse Hancock International Airport?
You can reserve your rental car online at Enterprise's website or at http://enterprise.com/reserve.
What payment options are accepted at Enterprise Rent-A-Car Syracuse Hancock International Airport?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, Enterprise offers great weekend rates and discounts for active military members.
Is Enterprise Rent-A-Car at Syracuse operated by a women-owned business?
Yes, the Syracuse Enterprise Rent-A-Car location is owned by women.
How can nearby airlines at Syracuse Hancock International Airport help me with my car rental experience at Enterprise?
Nearby airlines like Allegiant Air, Frontier Airlines, Delta Air Lines, and United Airlines can bring you directly to Syracuse Hancock International Airport, where Enterprise Rent-A-Car is located for convenient pickup after your flight.
What nearby transportation options are available at Syracuse Hancock International Airport besides Enterprise Rent-A-Car?
Other car rental agencies like Alamo, National, Budget, Avis, Hertz, Payless, and Dollar are available, as well as taxi services like Syracuse Regional Taxi.
Are there places to relax or eat near Enterprise Rent-A-Car at Syracuse Hancock International Airport?
Yes, you can visit places like Johnny Rockets for a meal, Dunkin' for coffee and donuts, Jamba Juice for smoothies, and lounges like Escape Lounges and the Military Courtesy Room for relaxation.