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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(596 reviews)

Business Details

1000 Col Eileen Collins Blvd, Syracuse, NY
13212, United States
(833) 813-5267

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Syracuse Hancock International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Syracuse Hancock International Airport today.

Location

Enterprise Rent-A-Car
1000 Col Eileen Collins Blvd, Syracuse, NY
13212, United States

Hours

Reviews

4.3
596 reviews
5 stars
436
4 stars
45
3 stars
23
2 stars
18
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Reservation Issues

Several reviews mentioned problems with reservations, including not receiving the reserved vehicle and unexpected charges.

Quick Process

Customers appreciated the fast pick-up and drop-off processes, often noting minimal wait times.

Vehicle Quality

The quality and cleanliness of the vehicles received positive feedback, with many customers satisfied with their rentals.

Communication Problems

Some customers reported difficulties in reaching customer service and issues with communication regarding reservations.
  • CP
    Craig Pace
    Feb 23, 2026
    5.0
    I got a very nice & clean rental car and the representative who worked with me when I returned the car made it really simple and was very professional. An overall great experience.
  • GR
    George Retschle
    Feb 13, 2026
    5.0
    Friendly attendants, excellent selection of vehicles. Enterprise is my go-to.
  • CG
    Casey Gorman
    Jan 27, 2026
    5.0
    I had made a booking mistake which was quickly and professionally corrected by Mason in Syracuse, and Satti in Rochester. Both representatives were up-beat and helpful, even managing to be friendly on a Monday night with frigid temperatures outside. The attitudes of these two can't be trained, but is elicited through a culture that incentivizes work ethic and rewards consistent performance. This experience stood out as exceptional at a time where customer service seems to be lacking in every business. I will definitely be choosing Enterprise for my next rental.
  • JA
    Jessica Ayala
    Jan 24, 2026
    5.0
    Thank you Maeson for helping us get the car that we needed and for your fabulous customer service!
  • IP
    Isabel polanco
    Jan 21, 2026
    5.0
    I rent cars from them alot, and I really like this place. I always receive the keys within less than 10 mins and already on my way to the car. As a person who truly appreciates quick service, I sincerely am grateful to you guys for your fast customer service which is why I keep coming back to rent at this airport.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car Syracuse Hancock International Airport?

You can choose from a wide selection of vehicles, including compact cars, passenger vans, family SUVs, and luxury cars.

Where is Enterprise Rent-A-Car located at Syracuse Hancock International Airport?

Enterprise Rent-A-Car is located at 1000 Col Eileen Collins Blvd, Syracuse, NY 13212, USA.

Brand Certified Facts from Enterprise Rent-A-Car

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