Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Syracuse, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Syracuse location today.
Location
Hours
Reviews
4.0
693 reviews
5 stars
420
4 stars
94
3 stars
31
2 stars
38
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendliness, professionalism, and helpfulness, creating a positive rental experience for customers.
Efficiency
Many customers noted the quick and straightforward rental process, with minimal wait times for both pickup and drop-off.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including instances where customers arrived to find no cars available despite reservations.
Pricing Concerns
Some customers expressed dissatisfaction with additional charges, such as service fees for minor tolls, leading to feelings of being nickeled and dimed.
Overall Experience
Most customers reported a generally positive experience, with many stating they would return and recommend the service to others.
- LGLynn Goodson3 days ago5.0A young lady named Rachel assisted me wonderfully she has a wonderful customer service skills it was a pleasure to work with Miss Rachel
- MLMicheal LockwoodNov 16, 20255.0Enterprise came in clutch at the last minute when the god awful Hertz screwed us over for the last time. We are now exclusive with Enterprise. You could say we're going steady. Thanks everyone.
- GTGeorge TalkwithgeorgeNov 15, 20255.0Mo and Rachel are an asset to your company unbelievably friendly courteous. Outgoing, just fun to work with. You really hit the mark enterprise. Thank you
- JLJeff LeeOct 31, 20253.0In general I have no complaints on the rental itself but I was disappointed to get billed a $4.95 service charge two weeks later for a $0.07 toll charge. Really? I spend nearly $300 for a car and they can't pick up a 7 cent toll without charging me 5 bucks? It's that kind of greedy nickle and diming that will make me rent elsewhere next time.
- MWMichelle WattsOct 25, 20255.0My personal vehicle had to undergo a week-long autobody repair. Enterprise was one of the companies my insurance company partners with. I had no experience with Enterprise so choosing them was a shot in the dark. It turns out that I’m very happy with my random selection. Everyone I interacted with was terrific: Owen, Moe, Tyler, and Rachel. All so nice and so helpful. They got me in and out of there quickly on both pickup and drop-off, let me select my rental vehicle, and even offered to meet me at the autobody shop rather than getting my own ride to the rental location. I was totally impressed with this whole crew and also was very happy with the rental vehicle itself. It was an all-around great experience.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Syracuse, NY?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to meet your rental needs.
What are the operating hours for Enterprise Rent-A-Car in Syracuse?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Where is Enterprise Rent-A-Car located in Syracuse, NY?
The Syracuse location of Enterprise Rent-A-Car is at 523 W Genesee St, Syracuse, NY 13204.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Syracuse?
You can reserve a rental car by visiting https://www.enterprise.com/en/car-rental-locations/us/ny/syracuse-2960.html or by calling +1 315-423-0022.
What payment methods does Enterprise Rent-A-Car in Syracuse accept?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Syracuse offer any discounts?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car in Syracuse open on Sundays?
Yes, they are open on Sundays from 10:00 AM to 2:00 PM.
What nearby automotive services are close to Enterprise Rent-A-Car Syracuse?
Nearby automotive services include Monro Muffler Brake & Service, Mr. Tire, Gabe's Autoworks, Gerber Collision & Glass, and Nolan's Car Care, offering repair, maintenance, and detailing services.
Are there any charity organizations near Enterprise Rent-A-Car in Syracuse?
Yes, nearby charity organizations include Syracuse Habitat for Humanity, Syracuse ReStore, Rise Above Poverty, and ACR Health, which serve the community and may be of interest before or after your visit.
What local points of interest can I visit near Enterprise Rent-A-Car in Syracuse?
You can visit Antiques West for unique thrift and clothing items, or check out community service organizations like the Central New York Area Labor Federation and The Q Center, all located near Enterprise Rent-A-Car.