Cummins Sales and Service

Reviews

• RA

  Rich Allen

  Oct 2, 2025
  5.0
  Everyone was friendly and helpful. Great team working there.
• MB

  Michael Brown

  Jul 15, 2023
  1.0
  I brought 2016 winnabago Minnie Winnie in for my onan 4000ky governor service. Service tech Ryan replaced choke and carburator with genset removed from motorhome. Picked up motorhome after phone call that repairs were done. Started genset on location and all seemed fine. Headed out to campsite reservation with full hookups. Discovered burnt and pitted junction box inside shore power cable storage, obvious wire and conduit repairs, sloppy at best. My surge protector was missing from storage under my driver's seat and feared that it was stolen not to mention the possibility of a fire based on my discovery of electrical damage in shore power cable storage. I found my surge protector after searching for about 30 minutes. I called cummins and spoke to Linda and her boss and got the run around as to what happened,they did not call me about any problems in the repairs and denied any wrong doing even went as far as saying they never touched my surge protector. Very incompetent and deceitful service crew. I would give no stars I would not recommend this place for service UPDATE Inspecting repairs and discovered cover over oi drain plug missing which got me thinking, why remove that cover, I didn't ask for an oil change, so I checked the oil level and found no oil in crankcase! Why? Why did they drain the oil in my generator? A few days prior I bought a new dipstick from the parts department so I know there was oil in it. Very unprofessional place of business and you would expect the mechanics and shop personnel in a worldwide company such as Cummins, a name synonymous with power generation to be well trained and with a professional and courteous attitude towards their customers. Not here.
• HG

  Holly Gleeson

  Aug 31, 2021
  5.0
  Awesome service! Broke down in our RV and had it towed to Cummins Sales and Service. They had electricity for us and we were able to spend the nite there. We didn't arrive until almost 5pm, Alex met us, got us hooked up, checked the engine for the problem and got parts ordered for delivery in the am, all before he went home. They had us back on the road the next day. What a great crew! All very helpful and friendly. And at a great price. Wish they were in our hometown.
• JG

  Jr Goss74

  Sep 9, 2019
  5.0
  Took great care of my issues in a reasonable amount of time
• GF

  Gene Furmanski

  Aug 2, 2017
  5.0
  Professionals all the way . treated very well definitely would use again if needed. Thanks

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