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Alamo Rent A Car

4.0
(185 reviews)

Business Details

1000 Col Eileen Collins Blvd, Syracuse, NY
13212, United States
(844) 370-9182

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Syracuse Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in NY and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
1000 Col Eileen Collins Blvd, Syracuse, NY
13212, United States

Hours

Reviews

4.0
185 reviews
5 stars
122
4 stars
20
3 stars
5
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.

Rental Process

The rental process was generally described as quick and efficient, with easy pick-up and drop-off experiences.

Vehicle Condition

While many customers received clean and well-maintained vehicles, there were complaints about receiving dirty cars and issues with vehicle reliability.

Communication Issues

Several customers reported poor communication regarding additional fees and vehicle availability, leading to frustration.

Reservation Problems

Some customers experienced issues with not receiving the vehicle they reserved or being charged unexpected fees.
  • JJ
    Joey
    2 days ago
    5.0
    Best place to rent a car in Syracuse
  • AA
    Aryahomeventures
    Feb 20, 2026
    5.0
    Fantastic experience at Syracuse, NY airport. Jodi was fantastic. Will definitely rent again.
  • MA
    Margot A
    Feb 11, 2026
    5.0
    My rental car experience was exceptional from the start thanks to the branch manager’s attention and assistance in selecting the best AWD vehicle for my snowy drives. There was a wide selection of newer vehicles . My vehicle was perfect - low mileage, heated seats and steering wheel. The return was fast and friendly. Ryan was very helpful. Thank you SYR team.
  • SG
    Suzanne Gromniak
    Feb 8, 2026
    5.0
    Great service! Will definitely choose Alamo again!
  • SW
    Steph W
    Jan 28, 2026
    5.0
    I rented from SYR Budget and Alamo. I first went to Budget because their car was cheaper but the customer service was absolutely horrible. The woman there was just not engaged, didn't go above and beyond... So, I walked over to Alamo... and spoiler alert, I am so glad I did. Not only did they take care of me, they gave me a great (upgraded) car, made sure I was happy with the car, answered my questions about the car, texted to make sure things went well... but when I had to leave a day early to miss the storm, they actually gave me credit for the day I didn't use. Customer service went above and beyond and they actually care about their customers. Most car rental experiences I have had have been horrible... but this one was 5 stars...

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