Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2016 Erie Blvd E in Syracuse offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
287 reviews
5 stars
162
4 stars
68
3 stars
23
2 stars
8
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior.
Product Availability
Many customers noted that the store usually has the parts they need, but there were complaints about out-of-stock items and poor inventory management.
Store Environment
The store's cleanliness and atmosphere received mixed reviews, with some customers describing it as clean and friendly, while others reported issues with rude customers and a negative environment.
Online Ordering
Customers appreciated the convenience of online ordering and in-store pickup, noting quick service for these transactions.
Pricing
While some customers found prices to be reasonable, others felt that certain items were overpriced compared to competitors.
- DSDawinderpal SinghNov 14, 20251.0I walked in this morning to purchase a cigarette splitter for my car. I asked the gentlemen if I can use the splitter for my car and he said "idk, you gotta check the power". I went to the register with the box I had selected, which had the bottom sticker pealed off. I nicely asked if this box was open before and he automatically started to raise his voice. (Unhappy to be at work attitude.) Took the box away and said I won't sell it you. This escalated way too fast where he raised his voice. His face got red and it felt like he wanted to assault me. Please check the camera footage. I would hope the manager/owner looks and listens to the camera recordings. I will never come back again. He said "I'm not selling this to you." 11/14/2025 8:00 am
- JOJavell Haddon (OneOfAKindTv)Sep 27, 20255.0always have what I’m looking for
- RGray garciaSep 16, 20254.0Great customer service
- LCLou CollettaSep 15, 20255.0Robert, Brad's employee, helped me install, actually I watched him reinstall, a rear windshield wiper assembly that broke when s big carwash brush pulled it apart. I usually tape it in place before putting though the auto-wash path system, but I forgot to. I had bought one of the pieces a few months ago. They helped me then. Today, Robert reinstalled the apparatus perfectly! GREAT JOB!!!;
- JLJanet LlorensAug 14, 20255.0Buen servicio
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts provide regarding car batteries?
Advance Auto Parts offers free battery installation with purchase, free battery testing, and free battery recycling regardless of purchase. Exclusions may apply.
Can I get my windshield wipers installed at Advance Auto Parts?
Yes, Advance Auto Parts will install your windshield wipers for free with purchase. Exclusions may apply.
Does Advance Auto Parts perform engine code scanning?
Yes, team members provide free engine (OBD-II) code scanning for customers. Exclusions may apply.
Can Advance Auto Parts help with used motor oil disposal?
Yes, the store recycles used motor oil for free, with some exclusions. Customers can bring in their used motor oil for responsible disposal.
What are the payment options available at this Advance Auto Parts location?
Payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts on weekends?
On Saturdays, the store is open from 7:30 AM to 8:00 PM, and on Sundays from 9:00 AM to 7:00 PM.
Is curbside pickup available at this Advance Auto Parts?
Yes, curbside pickup service is available to provide convenient order pickup options.
What nearby places can customers visit before or after shopping at Advance Auto Parts?
Customers can visit nearby spots such as Subway for a quick meal, Liberty Tax Service for tax assistance, or the UPS Access Point location for shipping needs, making errands efficient around the Advance Auto Parts store.
Where can customers recharge their mobile phones near Advance Auto Parts?
Nearby, Metro by T-Mobile offers mobile phone sales and telecommunications services, making it convenient for customers to attend to their phone needs close to Advance Auto Parts.
Are there any nearby grocery stores for convenient shopping after visiting Advance Auto Parts?
Yes, ALDI USA and Family Dollar are nearby grocery stores where customers can pick up groceries and other essentials during their visit to the area.