Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1802 Teall Ave in Syracuse offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
248 reviews
5 stars
137
4 stars
48
3 stars
34
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, while others were noted for being unprofessional and rude.
Product Availability
Many customers appreciated the wide selection of parts available, often finding what they needed in stock.
Staff Knowledge
Several reviews praised the staff for their knowledge and willingness to assist customers, although there were instances of staff lacking expertise.
Store Management
Concerns were raised about management practices and staff training, with some customers reporting negative interactions with managers.
Wait Times
Customers frequently mentioned long wait times for assistance, indicating a need for improved efficiency in service.
- LMLynn MasseyOct 28, 20255.0I drove around to 5 different places! My nephew told me about this place . They were very friendly walking in and extremely helpful! They ran a free diagnostic test and checked my battery out all 4 other places were going to charge me for these services! The other 4 places I went to prior couldn’t take me without an appointment! I stopped into advanced auto parts explained my situation they hooked me up even emailed me a coupon in store to save money! I can’t tell you how pleased I was with the friendly staff that were willing to help me out ! Thank you jay you made my day ! I will always recommend you guys to anyone who crosses my path that needs battery, or car parts! I found a new home ! Thank-you, Thank you !
- JBJulie BlandAug 19, 20255.0I believe one the Mgrs name is either Taylor or Tyler. He was very courteous, knowledgeable and helpful.
- MHMark HoxieAug 26, 20235.0Super helpful people every time and everything I've ever needed for my car. Not their fault but Shop City itself is a disaster.
- TKT KJun 4, 20195.0Good prices and surprising selection. How did they have an entire exhaust system in the back on hand for a old Nissan Sentra which was 12 ft long?
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What kinds of products does Advance Auto Parts in Syracuse offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide free battery installation?
Yes, Advance Auto Parts offers free battery installation with purchase. Battery testing and recycling are also free services.
Can I recycle my used motor oil at Advance Auto Parts?
Yes, Advance Auto Parts will recycle your used motor oil for free. Exclusions may apply.
What are the store hours for Advance Auto Parts at 1802 Teall Ave?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup service?
Yes, curbside pickup is available at this location for convenient and safe shopping.
What payment methods are accepted at the Syracuse Advance Auto Parts store?
The store accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available at Advance Auto Parts?
Advance Auto Parts offers a 10% military discount for active duty and veteran service members.
What nearby places can I visit before or after shopping at Advance Auto Parts?
You can visit nearby places such as Shop City Catering for dining, Shop City Animal Hospital for pet care, or Dollar Tree for discount shopping.
Can customers use public transit or other services near Advance Auto Parts for convenience?
Yes, nearby services include UPS Access Point locations for shipping and money transfer services like Western Union, which can be convenient before or after your visit.
Are there food and beverage options close to the Advance Auto Parts store?
Yes, nearby food options include McDonald's, Madeline's Spanish Restaurant, and Erich and Mickey's Good Time Saloon for casual dining and drinks.