AutoZone Auto Parts

4.4
353 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Suffern #6161 in Suffern, NY is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Suffern, NY or call us at (845) 364-4151.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
218 Route 59, Suffern, NY
10901, United States

Hours

Reviews

4.4
353 reviews
5 stars
267
4 stars
36
3 stars
11
2 stars
6
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with installations and recommendations.

Management

Several reviews highlighted the exceptional service provided by managers like Ali and Trevor, who were noted for their professionalism and willingness to help.

Inconsistency

There were complaints about inconsistent service, with some customers experiencing rudeness or unprofessional behavior from certain employees.

Store Hours

Multiple customers expressed frustration over the store not opening on time or closing early, leading to negative experiences.

Product Availability

Some customers reported issues with inventory management, noting that items they found online were not available in-store.
  • MB
    M B
    Nov 13, 2025
    5.0
    I had a terrific experience at this autozone! I took my mom to get a new headlight and the customer service was 5 star. They helped us figure out what kind of light bulb she needed then installed it for us for no cost! Trevor very quickly changed both lightbulbs in the cold!! He did a tremendous job and was a pleasure to chat with! This will be my go to store for anything car related moving forward!!
  • NR
    Naftali Rosenfeld
    Oct 31, 2025
    5.0
    Great
  • DD
    david
    Oct 24, 2025
    5.0
    I had the best experience with Ali, store manager in this Autozone store. I went in after work at around 7:30pm without a lot of expectation because it is getting late. My car battery was dying on me and I needed a new battery. Initially, another junior staff was taking care of me, however, that staff did not give me the right battery. Then Ali stepped in and found me a right battery that not only the size is correct, but also allow me to get through the winter without a problem. He made sure my veteran discount was applied correctly. He installed the battery for me even though it is getting dark outside. He deserves a 5 star review.
  • TA
    Taline A
    Aug 17, 2025
    5.0
    Trevor was so nice and helpful! Very knowledgeable in recommendations.
  • CT
    Celestine Taieb
    Jul 29, 2025
    5.0
    10/10 service at this Autozone! I got a car battery here last summer and this year it was getting all corroded. Now I come back to try and exchange my battery which was under warranty. The manager remembered me! And found my proof of purchase even though I had no receipt, exchanged the battery, and INSTALLED IT EVEN THOUGH ITS LITERALLY 100° outside. Didn’t even complain. Couldn’t have asked for better service. Thanks 🙏

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Suffern, NY?

AutoZone Auto Parts in Suffern is open Monday through Friday from 7:30 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 8:00 AM to 9:00 PM.

Does AutoZone Suffern offer in-store pickup and delivery services?

Yes, AutoZone Suffern provides in-store pickup, curbside pickup, and same-day delivery services.