Enterprise Rent-A-Car

Reviews

• ER

  elizabeth rodriguez

  5 days ago
  5.0
  Erin & Erica were very sweet & Efficient. Smooth quick process when getting my rental for the day. Highly recommend this location if you need a rental car !
• LI

  Lisa Inf

  Apr 20, 2026
  1.0
  Make sure you take out their insurance or they’ll try to have you pay for their repairs. They gave me a filthy vehicle. Had to wash it to see what color it was. After return, first they said I had to repair a dent in passenger door. I went back there twice! I find out they returned the vehicle to the fleet, nvmd the repair. Now the passenger door is scratched up and the bumper is scraped, all on me. Sure sure. Two different sets of photos/repairs entirely which they show you after they go after you and your own insurance.
• TS

  Tony Saldana

  Apr 11, 2026
  5.0
  Had a hard time looking for a rental car but a lady named Ericka made it really easy to rent a car and STRESS FREE! Thank you
• MS

  Moath Samarah

  Apr 10, 2026
  1.0
  This was by far the WORST car rental experience I have ever had. I strongly warn everyone: do NOT trust Enterprise’s online reservation system or their confirmation emails—they mean absolutely nothing. I made a reservation three weeks in advance for April 2nd. Due to an emergency, I arrived two hours late, and instead of any understanding, the branch manager, Erin Snashall, tried to force me to pay an additional $200 for another car. Completely unacceptable. I left and made a new reservation online for the next day. I received a confirmation email, only to get a bizarre call from the same manager telling me there was no car available and that I should cancel. This is after I planned an entire family vacation—hotel bookings, travel plans, everything—based on their system. Customer service assured me the car would be available the next morning. I showed up at 7:30 AM, only to be treated with a rude, dismissive attitude and told AGAIN that no car was available. Meanwhile, I saw new cars on-site and watched the same manager treat other customers politely and even offer them alternatives. At this point, it felt targeted and discriminatory. After refusing to pay the extra fee the day before, I was treated completely differently. The contrast in how I was treated versus others was disturbing and unacceptable. This manager’s behavior, attitude, and actions completely destroyed our family’s spring vacation plans. Do not trust this branch. Do not rely on their system. And be very cautious dealing with this manager.
• SD

  Steve Demz

  Apr 9, 2026
  5.0
  Picked up quickly at Auto body shop, spent about 10 minutes at Enterprise ( the 2 ladies were very helpful & professional , was able to get a car and also exchange it later which again took another 5 minutes (1st car was super nice but smelled like weed ) overall quick & very pleasant staff!

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