Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Staten Island, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Port Richmond location today.
Location
Hours
Reviews
4.2
653 reviews
5 stars
429
4 stars
91
3 stars
33
2 stars
19
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Rental Process
The rental process was frequently described as quick and easy, with many customers appreciating the efficiency of service.
Vehicle Quality
While most vehicles were reported as clean and in good condition, there were some complaints about specific cars being dirty or having issues.
Payment Issues
Several customers expressed frustration with payment policies and requirements, particularly regarding the acceptance of certain forms of payment.
Mixed Experiences
While many reviews were positive, there were notable negative experiences related to vehicle availability and customer service inconsistencies.
- EGEffy Gurw3 days ago2.0BEWARE, they might scam you. My family members rented a car from here. During the rental, they asked them to return the car because they had sold it. When they returned, they took another car, but now this place charged them twice for that day because they had rented two cars on that day. The car returned and the one that it was exchanged for. NOT NICE!
- PRPhilip RomanNov 3, 20251.0I reserved a car with the intention of paying by money order It's a payment option on the website I got there and they said they don't take money orders Now I lost a day's pay and the trust of the contractor I was supposed to work for Thank you Enterprise I will never use your company in the future
- LLLokOct 29, 20255.0A car backed into my car in the parking lot. The accident damaged my taillight and the bumper. Before I go on, forewarning, get a dash cam. The person said I was moving which was a lie. I ended up having to paid half of everything. I ended up renting a car from Enterprise on Richmond Terrace on Staten Island for few days while my car was in the shop. The crew was amazingly friendly and helpful. When I was interacting with the crew, they were carrying conversation among themselves like one happy family. I don't see that a lot in corporate America. There are drivers there drive customers to and from Enterprise. That might be extra. The prices were very reasonable, cheap in NYC standard. Optional insurance not so much. I do not know whether the prices were cheap because they have contractual pricing with insurance companies. I would definitely recommend the Enterprise on Richmond Terrace on Staten Island.
- CFCarl FordOct 29, 20255.0The staff and availability of options at this location has been exceptional in my experience. In particular both Cat and Erin assisted me greatly by providing excellent customer service and helping me to make the most comfortable and economical choice. 10/10 highly recommend if you need to rent a vehicle from the North Shore.
- JSJill SidorOct 27, 20255.0Great staff and thanks for always providing quick and easy service and great cars! Love the "question of the day"!! I've been using your place for years and always satisfied!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Staten Island?
You can rent a wide range of vehicles including standard cars, vans, luxury cars, and more at Enterprise Rent-A-Car in Staten Island.
Where is the Enterprise Rent-A-Car location in Staten Island?
The Enterprise Rent-A-Car is located at 1852 Richmond Ter, Staten Island, NY 10310.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on weekends?
Yes, Enterprise Rent-A-Car is open on Saturdays and Sundays from 9:00 AM to 12:00 PM.
Can I reserve a rental car online?
Yes, you can reserve a rental car online through the Enterprise website at https://www.enterprise.com/en/car-rental-locations/us/ny/staten-island-port-richmond-2461.html.
What payment options are accepted at this Enterprise Rent-A-Car location?
Payment options accepted include American Express, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, discounts for active military members are available at Enterprise Rent-A-Car Staten Island.
What nearby automotive services can I visit after renting a car at Enterprise in Port Richmond?
Nearby automotive services include Reliance Auto Place, M.G. Auto Center Inc., and Family Car Wash for repairs, maintenance, or cleaning needs.
Are there any nearby food options close to Enterprise Rent-A-Car in Staten Island?
Yes, Dunkin' is nearby, making it convenient to grab a coffee or snack before or after your car rental visit.
What nearby places of interest can I visit around Enterprise Rent-A-Car in Staten Island?
You can visit Lenny's Creations art gallery or First Church of God and Christ for cultural and spiritual experiences, both located close to Enterprise Rent-A-Car.