AutoZone Auto Parts

4.3
439 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Forest Ave in Staten Island, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Staten Island, NY or call us at (718) 981-7889.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1351 Forest Ave, Staten Island, NY
10302, United States

Hours

Reviews

4.3
439 reviews
5 stars
264
4 stars
99
3 stars
38
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Inconsistency

Some customers reported negative experiences with certain employees, indicating inconsistency in service quality.

Product Availability

Customers appreciated the store's stock levels and variety of products, although there were complaints about online order fulfillment.

Cleanliness and Organization

The store was frequently noted as clean and well-organized, contributing to a positive shopping experience.

Bilingual Support

While some customers appreciated the availability of Spanish-speaking staff, others noted that assistance in Spanish was not always guaranteed.
  • AS
    Ava Svenelid
    Dec 11, 2025
    5.0
    Happy with the service I received
  • MM
    mrza mrza
    Nov 26, 2025
    1.0
    Today I was at AutoZone, what put me in shock,the way the cashier treated me if front of her supervisor, when I inquired about Motorcraft transmission oil. May check the video recording of store 8.10 pm. 11/26/25. Disappointing customer service.
  • AP
    Angel Padilla
    Aug 24, 2025
    5.0
    Very helpful, great customer service.
  • MS
    Michelle Semonsz
    Aug 24, 2025
    5.0
    Just had the greatest experience of customer service I’ve ever received, Came in for a rear view temporary replacement and the store manager Ramon was absolutely helpful not only did he go out of his way to make sure it was the correct size but he also installed it in for me! A true gentleman that deserves an incentive on his next check !
  • JA
    Jose A
    Aug 23, 2025
    1.0
    Im a diamond account on commercial employee forced himself not to help me because he was supposedly dealing with customers meanwhile I should be priority according to guidelines I would no longer order from this location

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Staten Island is open from 7:30 AM to 10:00 PM Monday through Friday.

Does AutoZone Auto Parts offer pickup and delivery services?

Yes, the store offers in-store pickup and same-day delivery services for customer convenience.