Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Richmond Ave in Staten Island, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Staten Island, NY or call us at (718) 983-3712.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Availability
The store generally has a good stock of auto parts, but some customers noted that certain items were not available and required ordering.
Store Environment
The store is described as clean, organized, and well-maintained, contributing to a positive shopping experience.
Mixed Experiences
While many reviews highlight excellent service, there are also complaints about rude staff and inconsistent customer service.
Knowledgeable Staff
Several customers appreciated the staff's knowledge and professionalism, particularly in assisting with car issues.
MD
Marissa DeLaCruz
Nov 3, 2025
5.0
Very helpful and nice counter staff
SG
Stephen G
Oct 11, 2025
5.0
Went in for a battery replacement, the employees were extremely friendly and helpful. The female at the register looked up which battery was correct and was very pleasant.and ensured my battery can be installed by an employee. My battery was installed with zero issue, the man who installed it was fast and efficient. Great experience. Wish I got their names to give them the proper, well deserved shout out
CC
CJ
Oct 1, 2025
5.0
I went there today to buy a battery for my 2013 Rav4. I was extremely upset and extremely emotional. The salesperson Sean took his time and asked me if I needed a hug. Which i'm most definitely did! I kindly accepted that hug. I have never in my life felt more calm and
Appreciated by a salesperson. He then explained the 2 options for my vehicle. He installed the battery I chose with such professionalism. He was kind and caring. I can't say enough Good things about him. There should be more people employed like him by autozone on richmond avenue in staten island again.I highly recommend this autozone and use Sean.
HG
Henry Granda
Sep 23, 2025
5.0
I asked a question to one of the employees and she was very helpful. Really very nice.
CL
cee lo
Sep 12, 2025
1.0
Stopped by on 9/12/25, helped my self to what I needed, got on line to pay and I was the only one in line, another customer was at the counter asking for a battery and there were no other customers waiting, 2 more employees are there and no one came to help or offered to help. I ended up leaving without anything, that's why I avoid giving this place business. I am tired of this big corporate stores with no customer service putting small businesses out. I will continue to support small businesses as much as I can.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Staten Island?
AutoZone Auto Parts in Staten Island is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
What types of auto parts does AutoZone Auto Parts offer?
They offer a wide range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and ACDelco.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services for your convenience.
Can I shop for AutoZone products online and pick them up in store?
Yes, you can shop AutoZone products online and choose in-store pickup. Visit their website to place your order.
Where is AutoZone Auto Parts located in Staten Island?
AutoZone Auto Parts is located at 2353 Richmond Ave, Staten Island, NY 10314.
How can I contact AutoZone Auto Parts in Staten Island?
You can call them at (718) 983-3712 or email customer.service@autozone.com for inquiries.
Are there other AutoZone stores near the Richmond Ave location?
Yes, there are multiple other AutoZone locations nearby, which also specialize in automotive parts and accessories.
What nearby food options are available around AutoZone Auto Parts?
Nearby you can find several dining options including Country Donuts & Muffins for bakery treats, Cold Stone Creamery for desserts, Peking Taste for Chinese cuisine, Dunkin' for coffee and donuts, Qdoba for Mexican food, and Mr Pizza’s Pasta House for Italian dining.
Are there any nearby services like repair or shipping centers close to AutoZone?
Yes, nearby services include 'lenny repair shop (dhl, Fedex)' for computer repair and shipping services and the FedEx Office Print & Ship Center for printing and shipping needs.
What shopping centers and other retail stores are located near AutoZone Auto Parts?
Close to AutoZone, you can visit the Heartland Village Shopping Center, European Wax Center for beauty services, Richmond Smoke Shop for tobacco products, Jacquie’s Bridal Inc for clothing and wedding planning, as well as electronics stores like the Sprint Store.