AutoZone Auto Parts

4.2
294 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Richmond Ave in Staten Island, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Staten Island, NY or call us at (718) 983-3712.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2353 Richmond Ave, Staten Island, NY
10314, United States

Hours

Reviews

4.2
294 reviews
5 stars
179
4 stars
60
3 stars
26
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Availability

The store generally has a good stock of auto parts, but some customers noted that certain items were not available and required ordering.

Store Environment

The store is described as clean, organized, and well-maintained, contributing to a positive shopping experience.

Mixed Experiences

While many reviews highlight excellent service, there are also complaints about rude staff and inconsistent customer service.

Knowledgeable Staff

Several customers appreciated the staff's knowledge and professionalism, particularly in assisting with car issues.
  • MD
    Marissa DeLaCruz
    Nov 3, 2025
    5.0
    Very helpful and nice counter staff
  • SG
    Stephen G
    Oct 11, 2025
    5.0
    Went in for a battery replacement, the employees were extremely friendly and helpful. The female at the register looked up which battery was correct and was very pleasant.and ensured my battery can be installed by an employee. My battery was installed with zero issue, the man who installed it was fast and efficient. Great experience. Wish I got their names to give them the proper, well deserved shout out
  • CC
    CJ
    Oct 1, 2025
    5.0
    I went there today to buy a battery for my 2013 Rav4. I was extremely upset and extremely emotional. The salesperson Sean took his time and asked me if I needed a hug. Which i'm most definitely did! I kindly accepted that hug. I have never in my life felt more calm and Appreciated by a salesperson. He then explained the 2 options for my vehicle. He installed the battery I chose with such professionalism. He was kind and caring. I can't say enough Good things about him. There should be more people employed like him by autozone on richmond avenue in staten island again.I highly recommend this autozone and use Sean.
  • HG
    Henry Granda
    Sep 23, 2025
    5.0
    I asked a question to one of the employees and she was very helpful. Really very nice.
  • CL
    cee lo
    Sep 12, 2025
    1.0
    Stopped by on 9/12/25, helped my self to what I needed, got on line to pay and I was the only one in line, another customer was at the counter asking for a battery and there were no other customers waiting, 2 more employees are there and no one came to help or offered to help. I ended up leaving without anything, that's why I avoid giving this place business. I am tired of this big corporate stores with no customer service putting small businesses out. I will continue to support small businesses as much as I can.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Staten Island?

AutoZone Auto Parts in Staten Island is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

What types of auto parts does AutoZone Auto Parts offer?

They offer a wide range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and ACDelco.