Advance Auto Parts

4.2
197 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4360 Amboy Rd in Staten Island offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4360 Amboy Rd, Staten Island, NY
10312, United States

Hours

Reviews

4.2
197 reviews
5 stars
130
4 stars
30
3 stars
12
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and professionalism of staff members like Russell, Rudy, and Stephanie, there were also reports of poor service from some employees, leading to mixed experiences.

Product Availability

Customers frequently noted that the store had a good selection of parts, but there were complaints about items being out of stock or incorrect parts being sold.

Store Cleanliness

The store was generally described as clean and organized, contributing positively to the shopping experience.

Staff Knowledge

Some staff members were recognized for their knowledge and ability to assist customers effectively, while others were criticized for lacking product knowledge.
  • TC
    Troy Cooper
    1 day ago
    5.0
    Sal and Russ are super knowledgeable and courteous. They go above and beyond to help you in any way possible I am thankful and blessed that they work in this neighborhood
  • JR
    Joe Regal
    1 day ago
    5.0
    I had a great experience at Advance Auto today thanks to Sal Randazzo.He was extremely knowledgeable, took the time to answer all my questions, and helped me get the exact parts I needed without wasting time or money. It’s rare to find customer service this good these days. Highly recommend asking for Sal!
  • LC
    Louis Colletti
    Jan 2, 2026
    5.0
    Went for a battery warranty issue today and was helped by Sal. This was the 2nd time he assisted me. He goes above and beyond and was extremely helpful getting me back up and running. Nice to see someone who cares about his job and is willing to go the extra mile to assist. Thank you Sal
  • AK
    Anton Kavaryants
    Dec 23, 2025
    5.0
    They seem to have everything I need all the time.
  • MM
    Malik
    Nov 23, 2025
    4.0
    I recently visited Advance Auto Parts for an issue with my car battery, which I originally purchased from them and was still under warranty. I want to give a huge shout-out to Russell and G for their outstanding customer service. Russell went above and beyond trying to locate my order and find a solution, and G did a great job getting my battery changed quickly and professionally. They were both patient, helpful, and genuinely willing to assist. Unfortunately, my experience wasn’t perfect. While Russell stepped away to check something for me, another employee named Sal (The guy with a beanie) came over, and his attitude was the complete opposite. He seemed dismissive and uninterested in helping with my situation. When I asked if there were any other options to find my order, he immediately said “no” without even trying to look into it. It honestly felt like he just wanted me out of the store, and he wouldn’t even let Russell continue helping me. Because of Russell and G’s excellent service, I still want to give credit where it’s due — but the interaction with Sal brings my rating down to four stars instead of five

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*