Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
172 South Cascade Drive, Springville, NY
14141, United States
Hours
Reviews
4.7
809 reviews
5 stars
724
4 stars
14
3 stars8
2 stars6
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, courteous, and accommodating, with specific mentions of helpful individuals like Caden and Ben.
Service Quality
There are mixed reviews regarding the quality of service, with some customers reporting excellent repairs and quick service, while others experienced issues with incorrect diagnoses and poor workmanship.
Wait Times
Several reviews highlighted long wait times for service, with some customers expressing frustration over delays despite having scheduled appointments.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing high costs for services and feeling that some repairs were unnecessary or overpriced.
Negative Experiences
A number of reviews indicated serious concerns about the integrity of the service, with claims of being misled about repairs and feeling that the business engaged in questionable practices.
- JSJulia SpencerJan 1, 20265.0I have had consistently good experiences here. I appreciate no one tries to upsell me. I go for what I need and that’s that. They are a nice group of employees.
- CMCharles ManzellaDec 11, 20255.0Safety conscious courteous very pleased with Caden and his team
- KKKaren KelleyNov 28, 20251.0Went in for simple state inspection, and they said my windshield wipers needed replacement. I know the wipers were in good condition prior to the inspection, as I just had them away from my windshield because I cleaned the windshield before leaving for the appointment. When I asked for my wipers back, the worker handed them to me with one of the wiper blades’ rubber torn almost from end to end. It absolutely was not torn like that, if at all, when I arrived there. I’ll also be calling to make a complaint, but it seems an obvious money grab for a business who is required to do state inspections for no profit. My vehicle is a very well maintained 2023, with less than 40,000 miles on it. I will avoid using Monro for services like this in the future.
- TDThomas DonohueNov 26, 20255.0I came in with a spongy brake pedal and they diagnosed it quickly. They replaced the rear caliper and bled the brake lines. Brakes feel perfect now. The staff are knowledgeable and courteous, and very easy to talk to.
- CRCyndy RathbunNov 23, 20255.0Had an awesome experience with getting snow tires on my car! Caden Wait was professional, courteous and did an excellent job with my purchase, and getting the tires installed!!! I highly recommend!!
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers in Springville, NY offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Where is Monro Auto Service and Tire Centers located?
It is located at 172 South Cascade Drive, Springville, NY 14141, United States.
What are the operating hours of Monro Auto Service and Tire Centers?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 716-592-0221.
Can I find Monro Auto Service and Tire Centers online?
Yes, their website is https://locations.monro.com/ny/springville/172-south-cascade-drive.
What types of tires are available at Monro Auto Service and Tire Centers?
They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
Are there other tire shops near Monro Auto Service and Tire Centers?
Yes, Mavis Discount Tire is a nearby tire shop where you can also get tire-related services and products.
What automotive dealers are located near Monro Auto Service and Tire Centers?
Nearby car dealerships include Emerling Ford, Inc. and Emerling Chrysler Dodge Jeep Ram, which also offer automotive repair and sales.
Which supermarkets are close to Monro Auto Service and Tire Centers in Springville?
TOPS Friendly Markets and ALDI USA supermarkets are nearby, convenient for grocery shopping before or after your vehicle service.
What other amenities can I find near Monro Auto Service and Tire Centers?
Nearby amenities include Citizens Bank Supermarket Branch for banking, Subway for quick meals, and Well Now Cascade Dr Springville Ny for healthcare needs.