Monro Auto Service and Tire Centers

4.7
800 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
172 South Cascade Drive, Springville, NY
14141, United States

Hours

Reviews

4.7
800 reviews
5 stars
717
4 stars
14
3 stars
8
2 stars
6
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rudeness and unprofessional behavior.

Quality of Work

Numerous complaints about poor quality of repairs leading to additional issues and dissatisfaction.

Timeliness

Many customers experienced long wait times and delays, often exceeding scheduled appointment times.

Pricing Transparency

Customers expressed concerns over unexpected charges and perceived overpricing for services.

Communication Issues

Frequent reports of poor communication regarding service updates and appointment confirmations.
  • DC
    Dollene Christopher
    5 days ago
    5.0
    I walked in with no appointment, hoping to get my car in for an inspection. They were very accommodating and quickly got my car in and out. The entire staff was very kind.
  • MM
    Marjorie Myers
    5 days ago
    5.0
    We were away from home on a trip. So grateful that you got us in quickly and solved our issue immediately and sent us on our way!! Thank you.
  • OP
    Olivia Pitillo
    Nov 16, 2025
    5.0
    100% recommend! Everyone was very nice and attentive, they even called to make sure I wanted my tires back in my car. Sometimes going to get work done on my car can be scary as a girl, but these guys were awesome :)
  • PA
    paula andrzejewski
    Nov 14, 2025
    5.0
    I was there today (11/1425 at 5 PM) for an oil change, and I was amazed at what an amazing and prompt job they did. I was in and out in less than 30 minutes! The manager, a very knowledgeable young man, was even generous and kind enough to tell me how I could get an extra $20 off by scanning a QR code and filling out a short form. (He even offered to help me with it if I needed it.) Great place!!
  • AA
    Ashley Anna
    Oct 29, 2025
    5.0
    Devon is a lifesaver. I spent all day yesterday trying to get my tire pressure light to go off! This morning I finally found the culprit a little screw in a different tire than my screen said. I pulled into Mavis and Devon was quick to understand what was going on and patched up my tire and fixed my sensors in no time at all! Treatment like this is why I’ll keep returning to Mavis!

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers in Springville, NY offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Monro Auto Service and Tire Centers located?

It is located at 172 South Cascade Drive, Springville, NY 14141, United States.