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SmartPark JFK

4.4
(987 reviews)

Business Details

(877) 535-7275
http://smartparkparking.com

About

Parking GarageAirport Shuttle Service
SmartPark is a long-term and short-term parking lot serving passengers at New York’s John F. Kennedy (JFK) Airport 24 hours a day, 365 days a year. We are officially licensed by the New York City Department of Consumer Affairs and a certified vendor of the Port Authority of NY/NJ. Be intelligent and park with confidence at SmartPark - a licensed, certified vendor! Our daily rate is $23.99 at JFK as of 6/1/23.

Details

  • RestroomAvailable
  • Onsite servicesAvailable
  • On-site parkingAvailable
  • Paid parking lotAvailable

Location

SmartPark JFK
123-10 South Conduit Avenue, South Ozone Park, NY
11420, United States

Hours

Reviews

4.4
987 reviews
5 stars
681
4 stars
138
3 stars
24
2 stars
16
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the drivers' assistance with luggage and prompt service.

Efficiency

Customers frequently noted the quick drop-off and pick-up times, with many reporting minimal wait times for shuttles.

Pricing

The pricing was generally considered fair and reasonable compared to other parking options, with no hidden fees reported by most customers.

Vehicle Care Concerns

Several reviews raised issues regarding vehicle condition upon return, including scratches and missing items, leading to concerns about security and care.

Navigation Issues

Some customers experienced difficulties finding the location due to inaccurate directions from navigation apps, suggesting a need for clearer guidance.
  • CM
    Christine Mcardle
    1 day ago
    5.0
    Always use this offsite parking lot. Fast drop off and pick up. Reasonable cost
  • MG
    Melissa Gasson
    Feb 20, 2026
    4.0
    I have parked here many times over the years and they are very consistent. I never wait long for the shuttle, my car is cleaned off if it snows out, the checkout process is easy. The reason I took one star off is because I recently parked here & while away, my car app alerted me that my passenger door had been unlocked around 12am. I almost called a lot to make sure no one was breaking into my car, it seemed like an odd time to be moving cars around. Upon returning home, I found a food container with some food left in it under my passenger seat. So disgusting! I don’t know why anyone needs to sit in the cars to eat. Glad I found it when I did before it got moldy and more disgusting. Other than that, I would have given Smartpark 5 stars.
  • ZM
    Z M
    Feb 11, 2026
    5.0
    Amazing service. We left our car there for 6 days no issues. Dropped us off to terminal picked us off the terminal upon arrival. Minimal wait time. 8-10 minutes. Safe and reliable. Our car was cleaned of snow and warmed up for us even tough NY had the most freezing temperatures our car was in great condition at pickup. Will recommend SmartPark to everyone who wants to park there and have a worry free vacation. Drivers were polite.
  • CR
    Cristal Regalado
    Feb 11, 2026
    5.0
    If you are looking for long-term parking, this is the one I highly recommend. Reservation online was very easy. Once we arrived at check-in, the wait for the shuttle was very short. Upon our return, there was zero wait time after baggage claim. Overall, excellent service. Will use again.
  • DM
    Dom Med
    Feb 9, 2026
    4.0
    Very nice people and service, 8 highly recommend them!

Brand Certified Facts from SmartPark JFK

This information is certified by SmartPark JFK and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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