Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Rockaway Blvd in South Ozone Park, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in South Ozone Park, NY or call us at (718) 529-8880.
Feedback on customer service is mixed; while many customers praised staff for being helpful and professional, others reported rude and uncooperative behavior from certain employees.
Staff Performance
Several employees, particularly Dan and Narema, received high praise for their assistance, while some customers experienced issues with staff not being available or helpful.
Product Availability
Customers generally found that the store had a good selection of parts and accessories, although some expressed frustration over the inability to get immediate assistance for battery replacements.
Negative Experiences
A few customers reported negative experiences, including rude treatment and issues with product quality, which impacted their overall satisfaction.
TG
Trevor Gaskin
1 day ago
5.0
Dan helped me quickly
JS
Jason Silva
3 days ago
5.0
Ali the Store manager best guy in hand , I recommend going to this autozone than the one in Atlantic !
RT
Roy Van Tholl
Feb 26, 2026
5.0
This location's staff are not too helpful to first time customers
GS
Gurpreet Singh
Feb 25, 2026
1.0
⸻
I went to AutoZone to replace my car battery. I had a valid warranty, and I had purchased the battery from the same AutoZone location.
When I went there for the replacement, I asked them to replace the battery. They told me they did not have a mechanic available. I then asked them to just give me the replacement battery, and I would have it installed at the garage next door and then return the old battery to them.
However, the staff behaved very rudely with me. Their attitude was extremely bad and disrespectful. The weather was very bad that day, and I urgently needed to pick up my daughter from school, but because of the battery problem, I was unable to go.
I went to AutoZone asking for help, but instead of helping me, they were very rude and uncooperative. They told me that first I must bring them the old, faulty battery, only then would they give me a replacement. Otherwise, they said I had to pay the full price for a new battery, take it, then return the old battery later to get a refund.
This was very unreasonable, especially since the garage was right next door and I could have quickly changed the battery. Despite this, the staff treated me very badly.
One of the staff members was the manager, whose name is Ali, and there was another coworker whose name Danim I had to stand in extremely bad weather and change the battery of my own car by myself. My vehicle is an XT6, which has a lot of equipment on top that I had to remove just to access the battery. During this process, my hand even started bleeding.
Despite all this, none of the staff members came forward to help me. This was very poor behavior and a very bad experience for me. Because of this incident, next time I will never purchase anything from AutoZone, nor will I do any business with AutoZone again.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in South Ozone Park?
AutoZone Auto Parts in South Ozone Park is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:30 AM to 10:00 PM on Sundays.
Where is AutoZone Auto Parts located in South Ozone Park?
It is located at 13515 Rockaway Blvd, South Ozone Park, NY 11420, USA.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
What popular auto parts brands are available at AutoZone Auto Parts?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in South Ozone Park?
You can call them at (718) 529-8880 or email customer.service@autozone.com for inquiries.
Which nearby restaurants could I visit before or after shopping at AutoZone Auto Parts?
Nearby restaurants include Legend Cookhouse, G's Restaurant and Bar, Food Hut, and Nanking, offering Caribbean, Jamaican, American, Indian, Chinese, and Thai cuisines.
Are there any nearby transit or travel facilities to help reach AutoZone Auto Parts?
Yes, the JFK International Airport Terminal 4 Departures is nearby, which could be useful for travelers visiting the area and planning to stop by AutoZone.
What nearby services are available if I need car maintenance or repair after visiting AutoZone?
Nearby you can find Auto Xtreme, an automotive repair and oil change station, and Liberty Plumbing and HVAC for home services.
Does AutoZone Auto Parts provide curbside pickup and in-store shopping options?
Yes, AutoZone Auto Parts offers curbside pickup as well as in-store shopping for customer convenience.
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