Advance Auto Parts

4.2
246 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1146 Grand Ave in South Hempstead offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1146 Grand Ave, South Hempstead, NY
11550, United States

Hours

Reviews

4.2
246 reviews
5 stars
138
4 stars
60
3 stars
25
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees being helpful and friendly, while others are reported as rude and unprofessional.

Employee Knowledge

Several reviews highlight that while some staff members are knowledgeable and helpful, others lack basic product knowledge and customer service skills.

Store Experience

Customers have mixed experiences regarding the store environment, with some praising the helpfulness and friendliness of staff, while others report long wait times and unmotivated employees.

Product Availability

Customers appreciate the variety of products available, but some express frustration when items are out of stock or not easily accessible.
  • MG
    Mark Greene
    1 day ago
    5.0
    Always friendly, fast and helpful.
  • BC
    Ben Cevallos
    Dec 19, 2025
    1.0
    Been here twice this month. Website says something is in stock I asked where the item was and the guy refused to walk around the counter. Asked politely hey sorry I’m not seeing it and he just said well then we don’t have it obviously. I get it sometimes the website is wrong but Jesus guy was so rude so I just left. Previous time I came in also asked for help finding something honestly just wanted a general direction of where it was same thing guy huffed like this wasn’t apart of there job. Maybe I’m wrong maybe they aren’t allowed to come out and help just so off putting. Could have at least told me what store had it in stock.
  • BB
    Brittany
    Dec 17, 2022
    5.0
    I just left Advance auto parts and was helped by Rohan who was very knowledgeable and polite. I highly suggest you ask for him when you go he gives great customer service and very professional.
  • ZA
    Z H A R I A
    Jun 13, 2018
    4.0
    This store always has atleast... atleast 1 employee in there that is knowledgeable about what is going on.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*