Peake Chrysler Dodge Jeep Ram Fiat

4.6
1202 reviews

About

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From the start, The Peake Family has built their customer base on the philosophy that people prefer the straight forward approach when purchasing or servicing a vehicle. The result is Peake Chrysler Dodge Jeep RAM Fiat, a Five Star dealership where you'll find a hassle free, low stress environment in which people are treated fairly and with the due respect that makes them not only customers but partners in the vehicle owning experience. When you visit our new and used Chrysler, Dodge, Jeep, RAM, and Fiat dealership your satisfaction is our primary concern. If you value low prices and a variety of high-quality cars and trucks, Peake Chrysler Dodge Jeep Ram Fiat is the first and last place you will need to shop for a vehicle.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

Peake Chrysler Dodge Jeep Ram Fiat
6551 Pratt Road, Sodus, NY
14551, United States

Hours

Reviews

4.6
1,202 reviews
5 stars
1,011
4 stars
86
3 stars
24
2 stars
20
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Marcus, Tracy, and Todd for their exceptional service.

Sales Experience

Several reviews noted a positive car buying experience, with customers appreciating the no-pressure sales approach and the thoroughness of the sales team.

Service Quality

The service department received mixed feedback; while many praised the quick and efficient service, some customers reported issues with communication and high costs.

Follow-Up and Communication

Customers appreciated the follow-up calls and communication regarding their vehicle status, although there were instances of miscommunication that led to frustration.

Mixed Reviews on Repairs

While some customers were satisfied with the repairs and service, others reported dissatisfaction with the quality of repairs and customer service during warranty claims.
  • EM
    Elizabeth M
    Dec 6, 2025
    5.0
    Marcus was great, he listened to what I needed for a vehicle and never once tried to upsell me or push me toward something that I wasn’t comfortable with. He recommended a low-mileage car that checked all the boxes. He was personable, easy to work with, and made the entire process stress-free. It was freezing the day I came in, and he still went out of his way to brush off the car, warm it up, and pull it up front for me to check out. Now, I know what you’re thinking “that’s his job” but he didn’t show any irritation at it which for me, as someone who can’t hide their facial expressions, that’s points in my book. Even better — the car was ready the next day, and when I showed up earlier than expected, he didn’t miss a beat. Everything was handled quickly and smoothly. Highly recommend Peake and especially Marcus if you’re looking for a smooth experience. Also, there were a couple of dogs there and let’s drop the act and be honest - who doesn’t love a good business with a couple of pooches just hanging out in their little fenced off space. And if you don’t like dogs, man’s best friend, while you’re missing out on that aspect of life you don’t have to miss out on a stress free car buying experience, so go to Peake.
  • NB
    Nicholas Bliek
    Sep 8, 2025
    1.0
    I purchased a used car from Peake in March 2025, with 40K miles on it. The car ran fine for about two months, but then it wouldn't start. After investigating, I discovered that the roof drain for the sunroof was disconnected, causing water to leak under the seat and damage the fuse box. This was discovered by a reputable shop, as Peake’s customer service was terrible. Peake did everything they could to avoid helping, even telling me I had to go through insurance for repairs. After a lot of back-and-forth, and with the support of the other shop, we were on the verge of getting our money back after being without a vehicle for almost two months. However, when I went in to sign the buyback paperwork, they still tried to shortchange me on the refund. Stay away from Peake. They will lie, make excuses, and try to cheat you out of every dollar. Their customer service and management need major improvements.
  • DD
    Dustin
    Aug 4, 2025
    5.0
    Amazing service from Marcus. He got us the vehicle we wanted and worked it out into our budget. Definitely would go back for our next vehicle
  • JS
    Jessica Stickles
    Jul 22, 2025
    5.0
    I had the pleasure of working with Tracy Phillips who took the time to get to know me and my families needs and wants in a vehicle. She is efficient, professional, and engaging. She worked diligently with the sales manager and got us the exact vehicle I wanted. I recommend going to sit down with Tracy at Peake in Sodus and see what she can get done for you!!

Frequently Asked Questions About Peake Chrysler Dodge Jeep Ram Fiat

What brands of vehicles does Peake Chrysler Dodge Jeep Ram Fiat offer?

Peake Chrysler Dodge Jeep Ram Fiat offers new vehicles from Chrysler, Dodge, Jeep, RAM, and Fiat, and used vehicles from various brands including Chevrolet, Ford, GMC, Toyota, and Honda.

What are the dealership hours for Peake Chrysler Dodge Jeep Ram Fiat?

The dealership is open Monday and Thursday from 9:00 AM to 7:00 PM, Tuesday, Wednesday, and Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.