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Pilot Travel Center

3.7
(1554 reviews)

Business Details

1128 Duanesburg Road, Schenectady, NY
12306, United States
(518) 356-5616
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Schenectady, NY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1128 Duanesburg Road, Schenectady, NY
12306, United States

Hours

Reviews

3.7
1,554 reviews
5 stars
608
4 stars
376
3 stars
260
2 stars
102
1 star
208

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Customers frequently mentioned the tight and limited parking space, making it difficult for larger vehicles to maneuver.

Shower Availability

The facility has only three showers, leading to long wait times and dissatisfaction among drivers.

Cleanliness Concerns

Multiple reviews highlighted unsanitary conditions in the bathrooms and showers, with reports of hair and mold.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and lack of professionalism.

Limited Amenities

The truck stop lacks essential services such as laundry and has a limited food selection, which disappointed many customers.
  • JN
    Jason Nolen
    Feb 15, 2026
    1.0
    Terrible place to park a big rig. Very tight parking lot, no laundry services, 3 showers and whoever plows their lot does a terrible job. I won't be coming here again.
  • JH
    Joni Hopkins
    Feb 3, 2026
    4.0
    Friendly staff, self service coffee and packaged food snacks. Bathrooms and good prices on gas
  • IP
    Ivan Peshkov
    Feb 2, 2026
    1.0
    There's always a long line for diesel fuel, limited seating, and they don't count points in the Pilot Rewards app.
  • AA
    Alex Arbuzov
    Jan 11, 2026
    1.0
    They have only 3 showers . If you are a smart person and value your time , don’t come here! I waited for 2 hours for a shower then I lost patience and told them to give me my shower back. There is a TA 20 minutes from here on i90. Be smart and save your time.
  • VC
    Vicky Chadwick
    Jan 2, 2026
    1.0
    1/2/25. No policy here on dropped trailers.so I guess it's a free for all....they don't seem to care about the drivers who actually need a spot because they are coming through. These 3 trailers have been here since 12/31/25......and it's not like they actually parked in a spot that they paid for their time here....they took the free spots.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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