Pilot Travel Center

3.7
1551 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Schenectady, NY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
1128 Duanesburg Road, Schenectady, NY
12306, United States

Hours

Reviews

3.7
1,551 reviews
5 stars
608
4 stars
376
3 stars
260
2 stars
102
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Dennis received multiple commendations for his excellent customer service, with many customers expressing appreciation for his professionalism and helpfulness.

Cleanliness Issues

Several reviews highlighted significant cleanliness problems, particularly in the bathrooms and showers, with reports of unsanitary conditions and inadequate cleaning.

Parking Limitations

Customers frequently noted the tight and limited parking situation, especially for larger trucks, leading to frustration and difficulty finding spots.

Facility Size

The truck stop was described as small with insufficient amenities, including only three showers and limited food options, which did not meet the needs of many drivers.
  • AA
    Alex Arbuzov
    2 days ago
    1.0
    They have only 3 showers . If you are a smart person and value your time , don’t come here! I waited for 2 hours for a shower then I lost patience and told them to give me my shower back. There is a TA 20 minutes from here on i90. Be smart and save your time.
  • KK
    karl
    Jan 6, 2026
    5.0
    the customer service at this Pilot is refreshing. Everyone here was polite and helpful and did their jobs well, Dennis especially.
  • VC
    Vicky Chadwick
    Jan 2, 2026
    1.0
    1/2/25. No policy here on dropped trailers.so I guess it's a free for all....they don't seem to care about the drivers who actually need a spot because they are coming through. These 3 trailers have been here since 12/31/25......and it's not like they actually parked in a spot that they paid for their time here....they took the free spots.
  • MW
    Milton W
    Dec 15, 2025
    1.0
    Today 12-15 bathrooms are down one dude playing on phone another one just walking around bathroom aren't open guys they have now lazy rude and very unnice they care less store very messy worst pilot I've been to and I travel
  • DB
    david blake
    Dec 5, 2025
    5.0
    We have many moments to be each and everyone's hero of the day in each other's worlds Dennis is a huge blessing to not only pilot but this planet Dennis keep being a good person your positive attitude and kindness is truly a hero in not just mine but everyone u come in contact with daily thank u for your hard work pilot should give u a raise

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.