Enterprise Rent-A-Car

4.3
527 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1485 State St, Schenectady, NY
12304, United States
(518) 374-7890
https://www.enterprise.com/en/car-rental/locations/us/ny/schenectady-24h6.html
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About

Car Rental AgencyVan Rental
Need a rental car in Schenectady, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Schenectady location today.

Location

Enterprise Rent-A-Car
1485 State St, Schenectady, NY
12304, United States

Hours

Reviews

4.3
527 reviews
5 stars
366
4 stars
60
3 stars
28
2 stars
13
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, often going above and beyond to ensure satisfaction.

Vehicle Quality

While most customers were satisfied with the cleanliness and condition of the vehicles, some reported issues with specific cars, including cleanliness and mechanical problems.

Reservation Issues

Several customers experienced problems with their reservations, including unavailability of reserved vehicles and unexpected charges.

Overall Experience

The majority of reviews reflected positive experiences, with many customers expressing a willingness to return and recommend the service.

Pricing Concerns

Some customers felt that the pricing was high and expressed dissatisfaction with additional charges and fees.
  • SD
    Sawanda Daniels
    2 days ago
    5.0
    Today was a great experience. Davyn helped me get the car for my day to run smoothly. Brogan helped me dropped off the vehicle quickly and got me on my way. Thank you both for all the help and support.
  • DC
    David Carlson
    Oct 29, 2025
    5.0
    All in all, a very pleasant and professional manner.
  • LS
    Lisa Sindoni
    Oct 13, 2025
    3.0
    I've rented here a few times and it always seems chaotic and the staff has no clue what cars are available. When you reserve online your not guaranteed to get the vehicle type and size reserved.
  • RC
    Robyn Carbo
    Oct 5, 2025
    5.0
    This was such a a good experience. So easy and all of the staff was so helpful and pleasant. I used them for and insurance claim through the driver who hit me insurance and It went so smoothly. I would recommend them when you need a rental.
  • RP
    R.C. Pearl
    Oct 3, 2025
    5.0
    I was very pleased with the level of professionalism and customer service- the agents I dealt with went above-and-beyond to ensure my satisfaction.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Schenectady, NY?

Enterprise offers a wide range of vehicles including cars, vans, luxury vehicles, and more to suit your rental needs.

Where is the Enterprise Rent-A-Car location in Schenectady?

Enterprise Rent-A-Car is located at 1485 State St, Schenectady, NY 12304.