Advance Auto Parts

4.3
285 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1701 State St in Schenectady offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1701 State St, Schenectady, NY
12304, United States

Hours

Reviews

4.3
285 reviews
5 stars
175
4 stars
62
3 stars
26
2 stars
10
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the helpfulness and friendliness of staff, there are notable complaints about rude behavior and poor service experiences.

Product Availability

Customers frequently noted that the store has a good selection of parts and is often well-stocked, although there were instances of misinformation regarding product availability.

Efficiency

Many reviews highlighted the quick and efficient service, with customers appreciating the promptness of staff in assisting with their needs.

Staff Knowledge

Several customers commented on the staff's knowledge and ability to help find the right parts, although some expressed frustration with staff turnover affecting service quality.
  • BW
    Baryalay Wardak
    Jan 3, 2026
    4.0
    Customer service is great.
  • AG
    Anthony Gizzi
    Sep 30, 2025
    5.0
    Best parts place. Get the app. Friendly staff and clean.
  • DB
    Damon Brockington
    Aug 26, 2025
    1.0
    Terrible customer service. Tammy, C has a really bad attitude and doesn’t need be employed dealing with customers. I went in for a battery replacement. I was within the warranty for a new battery. I also had my car battery diagnosed at the dealership along with video and written notes of the results. I was told by Tammy . C that I could have had a friend at the dealership forge the diagnostic with the Acura letter and receipt. Tammy C proceeded to tell me that it wasn’t my battery and that I need to check out my alternator and starter. The management wasn’t no better than her . He clearly had an attitude while aggressively type on his computer. I would never make another purchase at advance auto .
  • MC
    michael curry
    Jul 17, 2025
    5.0
    Easy shopping, usually in and out, and I'd say about 85% of the time the clerk knows their shit and you leave with the correct parts you actually need.
  • FF
    francis fields
    Aug 23, 2018
    5.0
    Great customer service

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*