Adirondack Tire & Service

Reviews

• AP

  Angela Paige

  Feb 13, 2026
  5.0
  I had an outstanding experience thanks to Josh and his team! From the moment I walked in, Josh made sure everything was handled quickly, professionally, and with genuine care. He took the time to explain what my vehicle needed, answered all of my questions, and made the entire process smooth and stress-free. It’s not often you find a manager who is so hands-on and dedicated to customer satisfaction. The service was efficient, honest, and reasonably priced. Because of Josh’s leadership and commitment, I’ll absolutely be returning and recommending this shop to others!
• VV

  veritas

  Feb 13, 2026
  5.0
  Josh never fails to go above and beyond! The level of service he provides keeps me coming back—I can’t imagine trusting my vehicle to another shop without him there.
• TH

  Tyler Hess

  Feb 12, 2026
  5.0
  I lived across the street from this place for two years. I also worked in the service department at dealerships for years. This place has never failed to impress me with the level of customer service they bring to the table. If you want dealership level service at a better price look no further. All of the staff are so friendly! Great experience every time.
• WG

  Wayne Gage

  Feb 5, 2026
  1.0
  Had my car towed to Adirondack Tire @ 1717 Union Street, Schenectady. Told the substitute manager that I needed the remains of the strut mount bolt removed and replaced with an OEM bolt. I showed him the exact part and part# on RealOEM.com. The next day @ 8:30 a.m. I relayed the same information to the actual manager and showed him the same information on RealOEM.com. I returned that evening @ approximately 5:30 p.m. at which time the manager told me the work would be completed the next day by 12 noon. The next day I called and spoke to the manager @ 1:30. He informed me the car was on the lift the part had been ordered and it would be ready in a couple of hours. I showed up @ 4:00 to find that the broken bolt had been drilled out. The manager said that at some point I would need to replace the trailing arm assembly. I said not today though. I then went to the waiting room for the work to be completed. A short while later a van from an Auto Parts business showed up handed a part to the manager and then I heard loud banging coming from the bay where my car was. I left the waiting room, went outside, and walked in front of the bay. I saw my car on the lift and the manager and a worker pushing my wheel with their shoulders while another person was pounding a bolt into the trailing arm with a sledgehammer. I told them to stop. Words were exchanged and the manager rushed toward me and got in my face and began threatening me while pushing me with his chest in an attempt to goad me into retaliation. I stood my ground and uttered the word “Lawyer”. It eventually sank in and he stepped back. Ordered his workers to lower my car from the lift and to return it to me. I took possession of my car and drove it home. The next day I brought it to a mechanic who I trusted and was informed that the bolts attaching the strut to the car were missing and that the bolt he was pounding in was not OEM and it was barely attached to the trailing arm. He was amazed that I was able to drive the car to him without it collapsing. I filed a small claims court case against Adirondack Tire. No one appeared in court. i was awarded a default judgement for the cost of repairs. Adirondack Tire sent me a check for the entire amount of the default judgment. At the same time that I filed my small claims court pleading I filed a complaint with NYS DMV. An investigation was conducted and DMV found that Adirondack tire had violated 3 Vehicle and Traffic Laws/Regulations. The fact that no one appeared in court and I received payment in full is evidence of an admission of guilt. The fact that the manager was fired is evidence that Adirondack Tire found his behavior not acceptable Further the fact that the trailing arm was destroyed is grounds for an inference of a criminal attempt to defraud me by forcing me to purchase a new trailing arm and paying the labor costs to install it. Caveat Emptor.
• MD

  Mary Dollard

  Jan 29, 2026
  1.0
  Don’t bring your car here for an oil change. They’ll stiff arm you into buying an air filter what should’ve just been a $60 oil change wound up being $128. Directly after driving my car off the parking lot, my car stalled and didn’t work for up to two hours. My husband brought the car back to the shop where we found out that one of the mechanics sprayed brake cleaner where my air filter was installed. You’re better off going to Valvoline.