AutoZone Auto Parts

Reviews

• CD

  Celine Danciu

  Apr 8, 2026
  5.0
  Needed the fault codes to give to the ABS module repair to see if it can be fixed. I came here to get said codes. The staff was overwhelmingly kind and welcoming. Very attentive and knowledgeable. Opened the door for me and my baby in the car seat. got right to the point and printed the codes. I was in and out in less then 10 minutes. They were busy also so I was shocked it was so fast. The woman behind the counter was friendly and personable. The men who helped the same. Very happy with the interaction here and they were helpful. Thanks again!
• DG

  Danny Gonzalez

  Mar 17, 2026
  1.0
  I was having car battery issues and asked for a diagnosis/possible charge. It took some hesitation before an employee asked me how I can be helped and offered to help. Long story short, the employee interaction was decent so I gained a trust on his word. However, it turns out that he did not actually run a complete diagnosis on my battery and refused to charge it stating that it will charge itself. I had to go to a autozone near my job in Colonie due to my concern with the battery along with the same issue coming up again. they were very helpful there, actually tested my battery this time and even helped swap my battery. I would avoid this location on State St. going forward if possible.
• JG

  Jordan Gougler

  Mar 4, 2026
  3.0
  Dirty store, staff are not much cleaner. The store is fine but usually expect better from Autozone.
• SS

  Sandra Schalkham

  Feb 19, 2026
  5.0
  Aaron was extremely helpful!! Thank you for all of your help installing the battery in my car!
• MM

  Michael

  Feb 18, 2026
  5.0
  I want to give a huge thank you to the AutoZone employee named Orain who helped me replace my alternator and battery today between 2-3:30pm. Orain truly went above and beyond anything I expected. From the moment I walked in stressed and unsure, he was patient, knowledgeable, and genuinely cared about helping me get back on the road. He took the time to explain what was going on, made sure everything was done correctly, and didn’t rush the process at all. It’s rare to come across someone who puts in that level of effort and kindness, especially when they absolutely didn’t have to. Because of him, a situation that could’ve been overwhelming turned into a smooth and positive experience. AutoZone is lucky to have an employee like Orain - his outstanding service like that doesn’t go unnoticed. Thank you again for your professionalism, hard work, and for truly caring about your customers.

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