Monro Auto Service and Tire Centers

4.4
310 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
3160 Route 9 West, Saugerties, NY
12477, United States

Hours

Reviews

4.4
310 reviews
5 stars
249
4 stars
18
3 stars
6
2 stars
4
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.

Timeliness

Several reviews highlighted quick service, especially for tire repairs and emergencies, although some customers experienced delays with scheduled appointments.

Honesty and Transparency

While many customers appreciated the honest assessments and fair pricing, there were complaints about upselling and misleading information regarding necessary repairs.

Mixed Experiences

Feedback varied significantly, with some customers reporting excellent service while others had negative experiences, particularly regarding communication and service fulfillment.
  • SG
    Steven Glickman (Steve G)
    Jan 1, 2026
    5.0
    Work completed on time for the agreed price. Very easy to do business with
  • AD
    Angela Davis
    Dec 26, 2025
    5.0
    Excellent customer service. Timely. In and out quickly. Never had a problem with the service provided. Death is always responsive to my needs to
  • LL
    Linda Lombardo
    Dec 23, 2025
    5.0
    I got a large nail in my tire leading to a flat. They took me promptly and repaired tire in about 35 minutes. Luckily for me they were open on a Sunday! Staff were friendly and courteous!
  • JK
    Jaime Keeling
    Dec 17, 2025
    1.0
    I brought my car in for exhaust work. The muffler is good but some flanges and gasket needed to be replaced or so was my understanding prior to dropping off. I did not get a call back. I had to call and run over to pick up my car before they closed. When I went to pick up my car (no work done) they asked me to pay the $50+ diagnostic fee. I said sure please provide a print out of your findings. They did not have a work form order with the repairs they determined. He assured me “they’d know” when bring the car back as they had no one on staff they could begin the mystery repairs. Anyway he was nice and did not charge me in the end but forewarning this option might be a complete waste of your time.
  • AI
    Arbor Services of CT INC
    Dec 7, 2025
    5.0
    Wow, they are great! We were passing through, 90 minutes from home when our tire started going flat. We drive in, explained the situation, and in short order, our situation was fixed, the spare tire was on and we were on our way, NO CHARGE!!! We encountered four young, focused folks who stopped what they were doing to help us, handled everything extremely professionally. Our gratefulness knows no bounds! Thank you so much!

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with top-quality brands.

Which top tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes offering top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.