Monro Auto Service and Tire Centers

4.4
298 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
3160 Route 9 West, Saugerties, NY
12477, United States

Hours

Reviews

4.4
298 reviews
5 stars
238
4 stars
18
3 stars
6
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent customer service experiences.

Service Delays

Several reviews mentioned significant delays in service, particularly with appointments not being honored or taking much longer than expected.

Pricing Issues

Customers expressed concerns about high prices and being upsold on unnecessary services, with some feeling misled about costs.

Quality of Work

While some customers reported satisfactory repairs, others experienced issues with the quality of work, including claims of unnecessary repairs and poor outcomes.

Honesty and Transparency

There were mixed reviews regarding honesty, with some customers feeling that they were given misleading information or unnecessary repairs.
  • MP
    Michael Petkov
    Nov 15, 2025
    5.0
    Really helpful, did good work, reasonably priced. They were also honest and didn't charge me for checking into something that turned out not to be a problem. Recommended!
  • RQ
    Robert Quirk
    Nov 10, 2025
    5.0
    Had to stop in for a tire repair before heading into work. The two employees working that night were very professional and courteous! They got me in and out quickly while doing a good job.
  • DM
    deanna mims
    Nov 8, 2025
    5.0
    Got a flat tire while staying upstate for the weekend. Monro Auto provided excellent service. They changed my tire in less than an hour. Highly recommend their services. Thank you!
  • TW
    Tim Wells
    Nov 6, 2025
    5.0
    I had been here previously and had a good experience. I have a mechanic I typically use, but the timeline to get my vehicle fixed was too far out. So, I figured I’d give these guys another shot. I called on a Friday and the vehicle was in the shop on Monday. They did all the work necessary and I got the car back on Tuesday. Consistent communication throughout Monday and Tuesday as to the status of my car. I felt it was a fair price even though the needs of the car were a bit more than expected. I would absolutely go back to them for future needs.
  • JR
    Joshua Robinson
    Oct 27, 2025
    5.0
    I was on my way to Albany to pick up my dad's ashes. The shop had about 14 cars in line waiting. I told them my situation and that I'm 100 miles from home and 45 miles from Albany. They brought my car in after about an hour. Came up with multiple options for the fix. I was back on the road within two hours and able to take that last ride back with my dad from albany. The gentleman with the glasses was so understanding and welcoming. 100/10 service.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with top-quality brands.

Which top tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes offering top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.