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Jiffy Lube

4.0
(1306 reviews)

Business Details

5 Lowes Drive, Saratoga Springs, NY
12866, United States
(518) 226-8500
https://www.jiffylube.com/locations/ny/saratoga-springs/2804

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Saratoga Springs. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
5 Lowes Drive, Saratoga Springs, NY
12866, United States

Hours

Reviews

4.0
1,306 reviews
5 stars
807
4 stars
170
3 stars
79
2 stars
53
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for service, often exceeding two hours, even during non-peak hours.

Staff Performance

While many reviews praised individual staff members for their friendliness and helpfulness, there were also complaints about poor communication and unprofessional behavior from some employees.

Pricing Issues

Several customers expressed dissatisfaction with pricing transparency, citing unexpected charges and high costs for services.

Overall Experience

Mixed reviews overall, with some customers having positive experiences while others reported significant issues, leading to a lack of consistency in service quality.
  • JB
    Jaleesa Branchcomb
    1 day ago
    5.0
    Pulled right up to the bay. The guy came out so quick and ask what we doing today! We cracked some jokes and they got my inspection done so fast! AMAZING and PROFESSIONAL service all around from every single person working!!
  • JF
    john f
    1 day ago
    5.0
    I arrived for an oil change and was in and out in Jiffy. Fast, clean and even reset my oil life indicator. Nicole A, treated me like family such a nice lady. I definitely recommend their service.
  • SG
    Simon Grimes
    Feb 14, 2026
    5.0
    The manager is great! He is always cool, calm and collected, he goes out of his way to fix little things as well! He’s got the staff doing great work! You my boy Blu! Salute
  • TC
    Tina Clements
    Feb 5, 2026
    5.0
    I've gone to this place a couple Times. This was by far the best time I've ever gone there they got me in and out within about 40 minutes for an inspection, which I think is amazing. They did show me my filter. They said the filter looked pretty good. I said OK I don't want one and that was it they didn't try to sell me one Or anything else I will definitely go back.
  • AF
    Anders Flynn
    Jan 30, 2026
    1.0
    Waited 2.5 hours in line with just 8 cars in front of me (they do 2-4 cars at a time) No pricing was discussed or visible anywhere, and I luckily overheard them charging a guy $120 for an oil change AFTER his military discount. I asked them to stop and was treated with hostility at the front counter. Thankfully the manager in the shop was able to de-escalate and get me a better price with reduced services and a coupon. The people sitting in this place taking that price on the chin need to go to an actual mechanic or do their own change and compare cost and time spent. The wait alone feels like they should have offered me the change at-cost. I now have no confidence that this work will be done well, and I needed to be on the road an hour ago.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

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Certified March 01, 2026Yext Knowledge Graph
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