Jiffy Lube

4.1
1376 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Saratoga Springs. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
5 Lowes Drive, Saratoga Springs, NY
12866, United States

Hours

Reviews

4.1
1,376 reviews
5 stars
857
4 stars
192
3 stars
79
2 stars
52
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, ranging from excellent and prompt service to complaints about poor communication and thoroughness.

Pricing Issues

Several reviews highlighted concerns about pricing, with customers feeling that services were overpriced or that they were charged for unnecessary extras.

Staff Attitude

While many customers praised the friendliness and helpfulness of the staff, there were also reports of rude behavior from some employees.

Wait Times

Customers experienced varying wait times, with some noting excessive delays, particularly during busy periods, while others appreciated quick service.
  • VW
    Valerie Wadsworth
    1 day ago
    5.0
    My car was serviced quickly and with professionalism. The manager answered my questions and worked hard to get me coupons to help me get the best price for all of my services. The young lady who collected my money was friendly and very bubbly. Overall, I had a very positive experience at the Saratoga Jiffy Lube and would highly recommend them.
  • MM
    Meredith Mercier
    Jan 4, 2026
    3.0
    As usual they tried to sell me stuff that I don’t need. Other than that it was okay 2 hours later when checking out I was never texted the car wash voucher. When I got in line I showed the young man my receipt for my oil change and explained to him that I didn’t receive my voucher. His response was NOT TODAY LADY . How rude I just drove away because if I had reacted to this young man it probably wouldn’t have been a good thing. It’s hard to find good help, but Nicole who works for both jiffy lube and Hoffman is a great worker.
  • BC
    Brian Crane
    Dec 31, 2025
    3.0
    Very busy New Year’s Eve here. I get it, slow for an oil change. Opted in for a power steering fluid change while here. Now I have returned for them to complete the steering fluid service after I checked and found the cap missing and no fluid swap. See how this goes…OK, the gentleman whom checked the vehicle immediately put it in the bay and did the service. About twenty minutes. Then we both checked again before I left. Forwarded 5 free car washes so I am happy with the outcome. Took too much time overall but again, it’s a busy holiday week. Also a total discount on the bill for holiday special and senior discount of about 75 dollars which was good!
  • GW
    gerald wood
    Dec 28, 2025
    4.0
    Typical end of the month line for inspections, typical busy, busy, busy. Technician A comes in asking an owner of a Toyota to unlock the car doors. Turns out the technician was trying to service the wrong Toyota. The supervisor comes through the lobby frustrated and fixing the conundrum and she sdtesses the customers involved, loud enough for all to hear, "I'm sorry, Tech A has the wrong car, Tech A is an idiot!". And yet, Tech A is out there working on customer cars. Not a good look, and not confidence inspiring. Very entertaining though. I made sure to watch through the window and assure Tech A did not touch my car. In response to Jiffy Lube (Owner), I had a satisfactory service, no problems for me, the guy stuck with Tech A was visibly anxious though. Enjoy the day!!
  • CC
    Connect Connect
    Dec 21, 2025
    1.0
    Stopped by this site to get my car inspected. They said they could not remove my tire to check the brakes but still wanted to charge me $21 anyway. I was only getting my car inspected because there was no line and I thought I would do it ahead of time because I would be out of town when it would be expired so because they could not take my tire off to check my brakes, they could not do an inspection. But they insisted that they had to charge me $21 nevertheless. Now this is not the first time they have done this same thing. About three months ago they said the same thing to my son when he was getting his car inspected here at this location. This is unbelievable and should be reported to the state of New York! Absolutely unbelievable! I hope the manager takes a look at this review!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service