Monro Auto Service and Tire Centers

4.5
306 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
163 River Street, Saranac Lake, NY
12983, United States

Hours

Reviews

4.5
306 reviews
5 stars
252
4 stars
19
3 stars
4
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the fast, friendly, and professional service they received, often highlighting the efficiency of the staff.

Customer Experience

While some customers had positive experiences with staff being accommodating and helpful, others reported issues with communication and service quality, leading to dissatisfaction.

Trust and Reliability

Several reviews indicated a lack of trust due to perceived negligence or poor workmanship, with some customers expressing concerns about being overcharged or receiving inadequate repairs.

Cleanliness and Organization

There were complaints about the cleanliness of the shop and organizational issues, with some customers noting that their vehicles were returned in less than satisfactory condition.
  • TT
    Tanya
    6 days ago
    5.0
    Great service took my car right in I didn’t have a long wait.
  • MK
    Mark Keating
    Dec 25, 2025
    5.0
    The folks at the shop really go out of their way to help you
  • DH
    Daniel Hawkins
    Dec 21, 2025
    1.0
    I had my truck inspected here. Shortly after (within less then 50 miles) I had 2 ball joints fail causing close to 10k (+ or - )in damage. While Monroe after dealing with a few nasty people did pay to fix my truck and put me in a rental nothing was done about the value of my truck. Its now worth around 10k less then trucks with similar low mileage for the year. And after the last talks with them. I have no chance at recouping that value without paying for a lawyer that would cost about the same. That being said I would suggest going to another shop in saranac lake. While more expensive upfront you will save in the long run.
  • WC
    William Cole
    Dec 16, 2025
    2.0
    The guys at the shop are awesome as always! Unfortunately the new call center is a huge pain, it turned a 2 minute call into a 10 minute call. The call center person tried quoting me for a price for a new battery without even finding out the make and model of the car. On top of that they are scheduling appointments too close without knowing what kind of manpower is available in the shop. Get rid of the call center and keep one more job local, somebody at the location who knows the schedule and the repeat customer and their vehicles. You can't run a garage like booking.com.
  • JQ
    John Quinn
    Dec 8, 2025
    5.0
    Dropped car off unannounced and asked for a nys inspection,oil change, and tire rotation. The garage appeared to be very busy but they told us they would get to it as soon as possible.It had not been even two hours when they called and said it was all done. This has always been our experience with Don. No hassle, good price and always happy with the work .

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers in Saranac Lake offer?

Monro provides dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands like Goodyear and Cooper.

Where is Monro Auto Service and Tire Centers located in Saranac Lake?

It is located at 163 River Street, Saranac Lake, NY 12983, United States.