Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
5805 Rome-Taberg Road, Rome, NY
13440, United States
Hours
Reviews
4.4
362 reviews
5 stars
283
4 stars
25
3 stars
8
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several mentioning specific employees by name for their outstanding service.
Efficiency
Numerous reviews highlighted the quick service and efficiency of the staff, with many customers noting that their vehicles were serviced promptly.
Honesty
Several customers appreciated the honesty of the mechanics, particularly in not upselling unnecessary repairs and providing accurate diagnostics.
Negative Experiences
A significant number of reviews reported poor experiences, including rude staff, mismanagement of appointments, and dissatisfaction with the quality of work.
Pricing Concerns
Customers expressed concerns about high prices and being charged for unnecessary services, with some feeling that they were overcharged.
- RBRhonda BartholomayNov 8, 20255.0Great people & Customer Service...took us right in, with no waiting....
- MBMichael belcherOct 27, 20251.0Employee wasn’t able to originally find my account or service log. I’ve always brought my car there. Tried to upsell me on a 105$ full synthetic oil chsnge. When I proved that previous bill printouts showed I did indeed get my car serviced multiple times they agreed I could get the synthetic blend, then proceeded to charge me 96$ for the oil change when I was quoted 59.99. This was an increase from 50$ at my last appointment for the same service. I think I’ll be doing my own changes from now on if this is the new pricing .
- FCFred CarnevaleOct 6, 20255.0Fantastic staff will continue to do business with them.
- KAKristen AugustineSep 11, 20255.0Every time I go here I am treated with respect and not idiotic because I am a female. Everyone is always so nice!
- JVJeremy VollmerSep 4, 20255.0The staff is always helpful and the visit is always as quick and efficient as possible. Definitely suggest visiting them for any available services.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What type of automotive services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services.
Which tire brands are available at Monro Auto Service and Tire Centers?
The center specializes in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Monro Auto Service and Tire Centers?
They are open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
The center is located at 5805 Rome-Taberg Road, Rome, NY 13440, USA.
How can I contact Monro Auto Service and Tire Centers?
You can call them at +1 315-337-6003 for inquiries or to schedule services.
Are there any restaurants near Monro Auto Service and Tire Centers where I can eat before or after my visit?
Yes, nearby dining options include Fatman Buffet Restaurant, EastCoast seafood restaurant, Napoli Bella Pizzeria, Shamso Sushi, Subway, and McDonald's, offering a variety of cuisines for your convenience.
Is there a coffee shop nearby where I can grab a drink while waiting at Monro Auto Service and Tire Centers?
Yes, Flavor coffee shop is close by and offers coffee, smoothies, and juices, making it a great spot to relax during your visit.
What other retail stores are near Monro Auto Service and Tire Centers?
Nearby retail options include Harbor Freight Tools, Walmart Rome - Rome Taberg Rd, and Sears, where you can shop for hardware, electronics, and more.
Are there any health facilities near Monro Auto Service and Tire Centers?
Yes, Garden City Hospital Center and Walmart Pharmacy are nearby for medical services and pharmacy needs.
Does Monro Auto Service and Tire Centers offer towing and roadside assistance services?
Yes, in addition to maintenance and repairs, Monro provides roadside assistance and towing services to help you in emergencies.