Monro Auto Service and Tire Centers

4.4
366 reviews
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Business Details

5805 Rome-Taberg Road, Rome, NY
13440, United States
(315) 337-6003
https://locations.monro.com/ny/rome/5805-rome-taberg-road

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
5805 Rome-Taberg Road, Rome, NY
13440, United States

Hours

Reviews

4.4
366 reviews
5 stars
285
4 stars
26
3 stars
8
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to accommodate schedules.

Service Quality

There were mixed reviews regarding the quality of service, with some customers reporting excellent and quick service, while others experienced issues with upselling and incomplete repairs.

Appointment Issues

Several customers expressed frustration over appointment scheduling, noting that their appointments were not honored or that they faced long wait times despite having scheduled in advance.

Pricing Concerns

Customers frequently mentioned concerns about pricing, with some feeling that they were overcharged or quoted incorrect prices for services.
  • JR
    Jenni R
    4 days ago
    1.0
    Not good
  • HH
    Heather Hillabrandt
    Dec 22, 2025
    5.0
    They were able to replace 2 tires the same day after Walmart couldn't.
  • BC
    Barbara Carey-LaPointe
    Dec 16, 2025
    4.0
    Made an appointment for 9:00 am to have my new snow tires mounted. Arrived a bit early and was told I didn’t have an appointment. They did do the tires. I had been quoted a price of $120.00 and the actual fee was $156.56, so don’t trust the price you are quoted. Other than that, it was okay.
  • RB
    Ryan Bushey
    Dec 15, 2025
    5.0
    Rory and David are the two best mechanics in the city of Rome. Best and fastest oil changes in the city of Rome. Excellent Customer Service
  • LW
    Lee Wilcox
    Dec 5, 2025
    1.0
    So I had an appointment scheduled for a Saturday to get my snow tires on, I show up and they tell me they can’t do it and I have to come back Monday, then he proceeded to say he forgot to call everybody, how do you forget it’s your business. I get there Tuesday and they tell me I now have to wait until Friday, long story short that’s not what happened he did it that day, BUT comes to find out the guy that did it DOESN’T EVEN WORK THERE OR IN A SHOP TO MY KNOWLEDGE. Then I find out the guy only balanced one tire. Absolute failure of a business I wouldn’t even recommend an inspection get done here, if you plan on getting an appointment here please think again. I haven’t contacted the business about this issue because I will not have them touch my vehicle ever again even to fix it, it’s genuinely not worth my time. I spent $1300 between tires and labor and it was hell the whole process and still is considering I need to pay Someone else AGAIN to do it the right way I hope this saves someone the troubles I’ve had.
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What type of automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services.

Which tire brands are available at Monro Auto Service and Tire Centers?

The center specializes in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.