Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Rome .
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.8
1,363 reviews
5 stars
1,263
4 stars
39
3 stars9
2 stars5
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being professional, friendly, and accommodating, with many specifically mentioning Esteban and Ed for their exceptional service.
Efficiency
Numerous reviews highlighted the quick and efficient service, with many customers noting they were in and out in a short amount of time.
Trustworthiness
Customers appreciated the honest service and transparency regarding costs, feeling confident that they were not being taken advantage of.
Problem Resolution
The team was commended for going above and beyond to resolve issues, including accommodating urgent requests and fixing problems without charge.
Overall Experience
Many customers expressed high satisfaction with their experiences, recommending the location for tire and maintenance needs.
- CBclint bradley6 days ago5.0Went in because Midas in Rome sucks at least their inspector does will be coming here from now on they know their business in my opinion
- MAMichael AttilioNov 13, 20251.0Previously excellent service, but just disappointing now. Made an appointment 3 days ago for 8 AM today, just for an inspection, brake check, and tire rotation. Here at 7:50 AM, second person in the door. Called at 3 PM for an update, and they “haven’t gotten to it because they got too backed up.” Too backed up? There was one person in front of me, and I had an appointment 7 hours ago. I’m told they’re “getting it in now.” Walk to the shop at 4 PM. “We still haven’t gotten to it” because “we’re understaffed.” Staffed enough to do who knows how many vehicles since I dropped it off at 8 AM. Like I said, just disappointing. Will not be back.
- MZMelissa ZeinaNov 3, 20255.0I had a great experience at Mavis! I went in needing a tire patched and they got me taken care of super quickly—way faster than I expected. Rick, the manager, was awesome from the moment I walked in. He's friendly and makes an effort to make the front area feel welcoming and open to everyone. I especially appreciated that it felt comfortable, even for a woman coming in on her own, which can sometimes be intimidating at other shops. Definitely will be back here for any future tire needs. Thanks, Rick and team!
- PGPaul GatleyNov 1, 20251.0Called for tire repair and was told to come to store st 10 am, when arrived I was told they were short handed and couldn’t get me in.
- JCJohn CollerNov 1, 20251.0I set up an appointment for a NY state inspection and oil change, and showed up at the Oneida Mavis location at 0720 (they open at 0800), to ensure I would be first. Apparently the machine was down (they couldn't perform the inspection) but the helpful representative called the Rome location, and verified that they would honor the appointment at 10 AM. I SHOWED UP @ 0900, and the unhelpful representative refused to honor the appointment, and claimed that I wouldn't be served for several hours. Even though I had travelled upon THEIR assurance that my appointment would be honored, this was the result. I MAY patronize Oneida Mavis, but this taints Mavis as a company. If appointments won't be honored (particularly when a customer has to be redirected, and has to travel out of their way), THEN DON'T OFFER APPOINTMENTS. It's a bad look and bad practice.
Frequently Asked Questions About Mavis Discount Tire
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Discount Tire offer besides tire sales?
Mavis Discount Tire offers auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Do I need an appointment to get my car serviced at Mavis Discount Tire?
No, Mavis Discount Tire accepts walk-ins for all services, though making an appointment is recommended for brake checks.
Does Mavis Discount Tire offer a tire price match guarantee?
Yes, Mavis Discount Tire guarantees to match tire prices and maintains the guaranteed price for 30 days after purchase.
Can I wait inside Mavis Discount Tire while my vehicle is being serviced?
Yes, all locations have a waiting area with Television and free Wi-Fi, allowing customers to wait inside or outside during service.
What are the store hours of Mavis Discount Tire in Rome, NY?
Mavis Discount Tire in Rome is open Monday-Wednesday and Friday 8am-6pm, Thursday 8am-8:30pm, Saturday 8am-5pm, and Sunday 9am-5pm.
Does Mavis Discount Tire provide free air for tire inflation?
Yes, most Mavis locations have free tire air stations for customers to check and fill their tire pressure at no charge.
What payment methods are accepted at Mavis Discount Tire?
Mavis Discount Tire accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa payments.
Which major tire brands are available at Mavis Discount Tire?
Mavis Discount Tire carries top brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, and many more.
What nearby places can I visit while my car is being serviced at Mavis Discount Tire in Rome?
Nearby you can visit Just Teasin' hair salon and beauty spa, Stark White teeth whitening spa, or enjoy a massage at Resting Place Massage Therapy for some relaxation.
Are there convenient spots like ATMs or car washes near Mavis Discount Tire?
Yes, nearby are KeyBank ATM, M&T Bank ATM for banking needs, and Hoffman Car Wash if you want your car cleaned after tire or auto service.
Can I combine a visit to Mavis Discount Tire with a workout or shopping trip nearby?
Definitely, you can visit Rome Fit Body Boot Camp for a workout or explore Mohawk Acres shopping center close to Mavis Discount Tire.