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Mavis Discount Tire

4.8
(1395 reviews)

Business Details

1723 Black River Blvd., Rome, NY
13440, United States
(315) 339-3460
https://www.mavis.com

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Rome .

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Discount Tire
1723 Black River Blvd., Rome, NY
13440, United States

Hours

Reviews

4.8
1,395 reviews
5 stars
1,287
4 stars
39
3 stars
9
2 stars
5
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, helpfulness, and quick service, particularly highlighting individuals like Esteban and Cameron.

Efficiency

Numerous reviews noted the quick turnaround times for services such as inspections, tire repairs, and oil changes, with many customers being in and out in under an hour.

Trustworthiness

Several customers expressed appreciation for the honest assessments and lack of upselling, feeling confident that they were not being taken advantage of.

Mixed Experiences

While many reviews were positive, some customers reported issues with service delays, miscommunication, and dissatisfaction with repair recommendations.
  • KS
    Kelli Sauer
    2 days ago
    5.0
    Came in at last minute for an inspection they got me right in . All the guys were very nice and explained everything they had to do and showed me what I should have done in near future. Definitely recommend them!!!!
  • RP
    Ryan Polanawski
    3 days ago
    5.0
    Walked into this establishment on a Tuesday at 10am and walked out at 2:30 with a big smile and i still had a few dollars left in my wallet. Rick and Cameron did everything they could to repair my front end and the difference was immediately noticeable. They located the parts quickly and correctly and repaired the damage caused by the potholes all over the local area. Ty mavis!
  • KO
    Kailah Ormsbee
    4 days ago
    5.0
    I had a really great experience here. They changed my tire for a cheap affordable price which was incredibly fair, and the whole team was very kind and helpful throughout the process. A special thank you to Jacob, who went out of his way to make sure everything was taken care of and that I was back on the road quickly. It’s hard to find honest and friendly service like this. I really appreciate the help and would definitely recommend them!
  • NB
    Nicole Barretta
    Feb 15, 2026
    5.0
    I had such a great experience at Mavis Discount Tire, and I especially want to recognize Cameron for the exceptional service! I came in for an oil change, and he made the entire process smooth, quick, and stress-free. Cameron was professional, knowledgeable, and genuinely kind. He took the time to explain what was being done, answered my questions without rushing me, and made sure everything was handled efficiently. It’s not often you come across customer service that feels this honest and attentive. The whole visit was organized and timely, and I left feeling confident that my car was well taken care of. Cameron truly went above and beyond, and because of him, I’ll absolutely be returning to this location for future service. Highly recommend asking for Cameron if you visit — he’s a huge asset to the team!
  • CS
    Chris Storms
    Feb 3, 2026
    1.0
    Terrible experience! Tires ordered online paid online . Went to store at appointed time person at the cash register knew nothing horrible customer service. Finally found the tires we left they put them on. We came back. They wanted to charge us for the tires again. We showed them proof that we paid online. We went out to get our car and out of the four tires we purchased only two were put on our car went back in to the associate. They took the car back in. They put the other two on so now we had four tires on our car . We noticed that one of the tires was flat. They brought it back and filled it with air. We finally left and went home after this four hour ordeal. The next day was charged again for the tires.It took me days to come to a resolution and to even find whom I should talk to. If you can’t afford to have that much money missing from your account while you try to come to a resolution you’re in trouble.

Frequently Asked Questions About Mavis Discount Tire

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.

Brand Certified Facts from Mavis Discount Tire

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Certified March 01, 2026Yext Knowledge Graph
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