Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Rome .
Many customers praised the staff for their professionalism, helpfulness, and quick service, particularly highlighting individuals like Esteban and Cameron.
Efficiency
Numerous reviews noted the quick turnaround times for services such as inspections, tire repairs, and oil changes, with many customers being in and out in under an hour.
Trustworthiness
Several customers expressed appreciation for the honest assessments and lack of upselling, feeling confident that they were not being taken advantage of.
Mixed Experiences
While many reviews were positive, some customers reported issues with service delays, miscommunication, and dissatisfaction with repair recommendations.
KS
Kelli Sauer
2 days ago
5.0
Came in at last minute for an inspection they got me right in . All the guys were very nice and explained everything they had to do and showed me what I should have done in near future. Definitely recommend them!!!!
RP
Ryan Polanawski
3 days ago
5.0
Walked into this establishment on a Tuesday at 10am and walked out at 2:30 with a big smile and i still had a few dollars left in my wallet. Rick and Cameron did everything they could to repair my front end and the difference was immediately noticeable. They located the parts quickly and correctly and repaired the damage caused by the potholes all over the local area. Ty mavis!
KO
Kailah Ormsbee
4 days ago
5.0
I had a really great experience here. They changed my tire for a cheap affordable price which was incredibly fair, and the whole team was very kind and helpful throughout the process. A special thank you to Jacob, who went out of his way to make sure everything was taken care of and that I was back on the road quickly. It’s hard to find honest and friendly service like this. I really appreciate the help and would definitely recommend them!
NB
Nicole Barretta
Feb 15, 2026
5.0
I had such a great experience at Mavis Discount Tire, and I especially want to recognize Cameron for the exceptional service! I came in for an oil change, and he made the entire process smooth, quick, and stress-free.
Cameron was professional, knowledgeable, and genuinely kind. He took the time to explain what was being done, answered my questions without rushing me, and made sure everything was handled efficiently. It’s not often you come across customer service that feels this honest and attentive.
The whole visit was organized and timely, and I left feeling confident that my car was well taken care of. Cameron truly went above and beyond, and because of him, I’ll absolutely be returning to this location for future service.
Highly recommend asking for Cameron if you visit — he’s a huge asset to the team!
CS
Chris Storms
Feb 3, 2026
1.0
Terrible experience! Tires ordered online paid online . Went to store at appointed time person at the cash register knew nothing horrible customer service. Finally found the tires we left they put them on. We came back. They wanted to charge us for the tires again. We showed them proof that we paid online. We went out to get our car and out of the four tires we purchased only two were put on our car went back in to the associate. They took the car back in. They put the other two on so now we had four tires on our car . We noticed that one of the tires was flat. They brought it back and filled it with air. We finally left and went home after this four hour ordeal. The next day was charged again for the tires.It took me days to come to a resolution and to even find whom I should talk to. If you can’t afford to have that much money missing from your account while you try to come to a resolution you’re in trouble.
Frequently Asked Questions About Mavis Discount Tire
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Discount Tire offer besides tire sales?
Mavis Discount Tire offers auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Do I need an appointment to get my car serviced at Mavis Discount Tire?
No, Mavis Discount Tire accepts walk-ins for all services, though making an appointment is recommended for brake checks.
Does Mavis Discount Tire offer a tire price match guarantee?
Yes, Mavis Discount Tire guarantees to match tire prices and maintains the guaranteed price for 30 days after purchase.
Can I wait inside Mavis Discount Tire while my vehicle is being serviced?
Yes, all locations have a waiting area with Television and free Wi-Fi, allowing customers to wait inside or outside during service.
What are the store hours of Mavis Discount Tire in Rome, NY?
Mavis Discount Tire in Rome is open Monday-Wednesday and Friday 8am-6pm, Thursday 8am-8:30pm, Saturday 8am-5pm, and Sunday 9am-5pm.
Does Mavis Discount Tire provide free air for tire inflation?
Yes, most Mavis locations have free tire air stations for customers to check and fill their tire pressure at no charge.
What payment methods are accepted at Mavis Discount Tire?
Mavis Discount Tire accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa payments.
Which major tire brands are available at Mavis Discount Tire?
Mavis Discount Tire carries top brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, and many more.
What nearby places can I visit while my car is being serviced at Mavis Discount Tire in Rome?
Nearby you can visit Just Teasin' hair salon and beauty spa, Stark White teeth whitening spa, or enjoy a massage at Resting Place Massage Therapy for some relaxation.
Are there convenient spots like ATMs or car washes near Mavis Discount Tire?
Yes, nearby are KeyBank ATM, M&T Bank ATM for banking needs, and Hoffman Car Wash if you want your car cleaned after tire or auto service.
Can I combine a visit to Mavis Discount Tire with a workout or shopping trip nearby?
Definitely, you can visit Rome Fit Body Boot Camp for a workout or explore Mohawk Acres shopping center close to Mavis Discount Tire.
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