Brand Certified
Enterprise Rent-A-Car
4.2(271 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
706 Erie Blvd West, Rome, NY
13440, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(315) 337-6000
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ny/rome-2970.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Rome, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Rome location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
271 reviews
5 stars
188
4 stars
32
3 stars
11
2 stars
7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and efficiency.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and condition, with some customers receiving dirty cars.
Reservation Issues
Multiple customers reported problems with reservations, including not having cars available despite confirmed bookings.
Pricing Concerns
Customers expressed dissatisfaction with pricing, mentioning hidden fees and high costs compared to competitors.
Overall Experience
While many had positive experiences, there were significant complaints about service inconsistencies and vehicle availability.
- CSChristie Stewart2 days ago5.0My experience with Rome NY Enterprise car rental was great! Although a small location, the staff went out of their way to make sure I was satisfied.
- KWKaren WFeb 24, 20261.0Was told they would have a car for me twice. Wasted my time going there. Then I was supposed to get a call when they did get one in. Crickets. Been over a week now and no phone call. That’s awful service.
- LLLisaFeb 18, 20265.0Each time I have used Enterprise I was pleased. Staff is knowledgeable and easy to work with.
- MMMerry MeFeb 6, 20265.0I always use Enterprise because your agents are so helpful and make the process so easy and get me on the road quickly.
- TETara EusonFeb 4, 20265.0I love everything about this place!! Especially the Workers!! They always do their best to make everyone happy, even though that's impossible!! I give them 10 stars!!!! 🤩
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Rome, NY?
Enterprise Rent-A-Car in Rome offers a wide range of vehicles including cars, vans, luxury cars, and more with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Rome, NY?
The rental location is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Rome, NY?
Enterprise Rent-A-Car is located at 706 Erie Blvd West, Rome, NY 13440, USA.
How can I make a reservation with Enterprise Rent-A-Car in Rome, NY?
You can reserve a rental car online at their reservation page: https://www.enterprise.com/en/car-rental-locations/us/ny/rome-2970.html?mcid=yext:245709
Does Enterprise Rent-A-Car in Rome, NY offer airport pick-up services?
Yes, Enterprise Rent-A-Car in Rome provides airport pick-up service for customers.
What payment methods are accepted at Enterprise Rent-A-Car in Rome, NY?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there discounts available for active military personnel at Enterprise Rent-A-Car in Rome, NY?
Yes, Enterprise offers discounts for active military members.
What auto insurance services are available near Enterprise Rent-A-Car in Rome?
Michael Garcia: Allstate Insurance nearby provides auto, home, and rental insurance services which might be helpful along with your rental needs.
Where can I find car repair and maintenance services near Enterprise Rent-A-Car in Rome?
Nearby automotive services include Bravos Machine Shop and Auto, Eastup Automotive Repair, and Auto Tech for repairs, oil changes, and auto restoration needs.
Are there convenient places to grab a snack or coffee near Enterprise Rent-A-Car in Rome?
Yes, Fastrac convenience store and gas station nearby offers coffee and snacks to enjoy before or after your rental visit.
Brand Certified Facts from Enterprise Rent-A-Car
This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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